Modifying orders

With many years of webdev under the bonnet but as many years on a webdev sabbatical, missus recently asked for a super-duper new site to sell her stuff. (Go figure, I'm retired dammit!)

Soooo..... After a couple of days adding mods, poking, prodding and cajoling the backend of ZC (no dear, I'm not writing this from scratch like I used to), I have a workable framework ready for product entry.

But.....

Danged if I can get or even find any way to allow a customer to modify an order that has attributes.

Pssttt... Yes I have looked up and down the forums and yes I have looked in and out of Google. I found Edit Cart and Super Cart for ADMIN mod' of order but not an easy customer focused one.

Have I

1. Missed a ZC option?
2. Missed a mod?
3. Been hauled out of retirement when I should not have been?

Help!!

Ready to make this (where the hell was this stuff back then) baby rumble but stuck on this bit.

eCheers
SteveO from Oz.

When you say you want to allow a customer to modify an order that has attributes....do you mean you want them to be able to edit their cart contents prior to checkout, or you want them to be able to edit an order after it has been placed and paid for?

RE: editing cart contents - I use Edit Cart and find it very easy. I'm not sure what you mean when you say it's not an easy customer focused solution. When a customer loads a product with attributes into their cart, and then changes their mind about what they want, they have only to click an edit link to return to the product page and change their selection. This is much easier than in a physical store where they have to wander back up and down the aisles putting things back and selecting new items :)

RE: editing orders - once an order is placed, customers have no access to it (only to a record of that order which is available in their account). Allowing a customer to access and edit an order would be akin to allowing a customer to come behind the counter in your physical store and process their own return or exchange.

There IS a mod that will allow the store owner to edit the order at the customer's request (and also of the owners own volition for administrative purposes). It is called Edit Orders and it's very cool (and does a WHOLE LOT MORE than what you're looking for) - but it DOES have it's limitations in terms of editing product attributes. If you're interested in editing product orders with product attributes in the admin, best to visit the Edit Orders support thread, make a post about what specific attribute edit function you need, and ask if Edit Orders will do that.

Beyond the attribute editing limitation however, it's a very cool mod that is currently undergoing updates for ZC150 - the current stable release works with ZC139. It is one of those addons that almost every shop owner needs but doesn't know they need it until they go looking for the functionality it provides. And while you're at it, check out Super Orders, which has different functionality than Edit Orders, but they are designed to work together.

Hope this helps :)

thx scriptjunkie. My age-addled mind was working good for me when I wrote the original post

I said "Edit Cart" when I meant "Edit Orders" - an entirely different package.

And yes > you mean you want them to be able to edit their cart contents prior to checkout,
That's exactly what I am after and yes, I've grabbed your mod and will run that today.

Huge thx & props

You're very welcome! Hope you enjoy the Edit Cart mod as much as I do :) I can't take credit for it, as it was written by a fellow named Justin Hunt. All I did was update it for use with ZC150 :)

stewade:

thx scriptjunkie. My age-addled mind was working good for me when I wrote the original post

I said "Edit Cart" when I meant "Edit Orders" - an entirely different package.

And yes
That's exactly what I am after and yes, I've grabbed your mod and will run that today.

Huge thx & props

OK, it's installed and seems to be working fine from a technical POV. No hangups with cherry_zen templates so all good there.

But. Cough. Aesthetics? Hmmm.

I notice that the edit doesn't bring the modified price back (product base price is displayed instead).

Also the descriptive text is now above the edit options instead of below.

I checked your site and it's working the same (as intended perhaps?) but any tips on bringing back the modified price for display and changing the layout ?

/Acting like a spoiled kid - apologies

No need to apologize. You want the store how you want it - nothing wrong with that :)

I need more information, though.

1. When you say the edit doesn't bring the modified price back, that the base price is displayed....what page is this occurring on? Are you talking about after you click the edit cart button and return to the product info page, the "starting at" price is the base price? Or are you saying that when you edit the attribute resulting in a price change, that price change isn't being pulled forward to the totals shown in the shopping cart?

2. When you say "descriptive text" what are you referring to exactly and on what page? The product description on the product info page? Or the product attribute description has changed places in relation to the attribute selection boxes/radio buttons on the product info page?

3. Can you provide a link to your store so I can look at it, test it, and compare it to my store?

4. Are you running ZC150 or 139?

stewade:

OK, it's installed and seems to be working fine from a technical POV. No hangups with cherry_zen templates so all good there.

But. Cough. Aesthetics? Hmmm.

I notice that the edit doesn't bring the modified price back (product base price is displayed instead).

Also the descriptive text is now above the edit options instead of below.

I checked your site and it's working the same (as intended perhaps?) but any tips on bringing back the modified price for display and changing the layout ?

/Acting like a spoiled kid - apologies

you talking about after you click the edit cart button and return to the product info page, the "starting at" price is the base price?
Correct. And I can see now why this is probably working as intended.

Musing: I could probably digup the session var to find this for display. Buuut..... if I have to dig up the vars then I may as well write some jscript and update the price dynamically at edit as well - doh - you know how it goes :)

As for the base product description position, my bad in a way. Was testing this mod on cart entries and desc was above the editing options box while on initial orders the desc was below the options. Made the screen confusing.

But I realised after that I was basing this on the template file I HAD - not the one that was INSTALLED with the mod. I hadn't tested the look on new additions when I made the comment, only on existing cart entries. Short answer - this now works fine and is consistent whether adding or editing.

Hoots, Lollies and Props to the man in the red coat.... \0/

Very happy to hear that now is all to your satisfaction :)

stewade:

Correct. And I can see now why this is probably working as intended.

Musing: I could probably digup the session var to find this for display. Buuut..... if I have to dig up the vars then I may as well write some jscript and update the price dynamically at edit as well - doh - you know how it goes :)

As for the base product description position, my bad in a way. Was testing this mod on cart entries and desc was above the editing options box while on initial orders the desc was below the options. Made the screen confusing.

But I realised after that I was basing this on the template file I HAD - not the one that was INSTALLED with the mod. I hadn't tested the look on new additions when I made the comment, only on existing cart entries. Short answer - this now works fine and is consistent whether adding or editing.

Hoots, Lollies and Props to the man in the red coat.... \0/