PHP Version Problem Can not install

24 May 2012, 4:47 PM

New Zenner

Join Date:: May 2012
Posts:: 1
Plugin Contributions:: 0

PHP Version Problem Can not install

Hi everyone,

Please forgive me as I am new to Zen Cart and trying to move from another software.

Using Fantastico I sucessfully installed v1.3, however an upgrade message made me try before adding any content etc, the upgrade did not go well due to a PHP problem, so I deleted all and manually uploaded the files to complete a fresh install, unfortunately I get the same error when I attempt to install:

*Hello. Thank you for loading Zen Cart®.
Unfortunately we've discovered a problem:

The PHP version you are using (5.2.9) is too old, and this version of Zen Cart® cannot be used. You need to upgrade your server to the latest version of PHP.

This version of Zen Cart® requires an absolute minimum of PHP version 5.2.14
It is recommended to use the latest version of PHP 5.3.xx.

NOTE: At the time of this release, PHP 5.4 is not yet officially available, and has not been extensively tested with this version of Zen Cart®. Check the https://www.zen-cart.com website for the latest version if your server is running PHP 5.4 or newer.*

My cPanel does not allow me to change the version so I am a bit stuck, can anyone give me any advise?

Thanks very much
Lee

24 May 2012, 7:12 PM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: PHP Version Problem Can not install

Who is your hosting company?
You should log a support ticket with them, including all the details you posted here.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.