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"Contact Us" not sending email - Admin Panel Does ??

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5 Jun 2012, 5:43 PM
#1
mr80s avatar

mr80s

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"Contact Us" not sending email - Admin Panel Does ??

Hello,

I've searched and read a bunch of emails and threads about this but don't have an answer. I have setup version 1.5 with both no templates and a template. My issue is that I can send mail from the admin panel (send email). However, I can not from the store's contact us form. I've check the email archive and emails from admin panel are being archived but emails from the stores' contact us from are not.

The store displayes the standard message sent succesfully screen once you click submit but no emails are being sent or archived within the DB.

I know the email options/setup are working as I can send email from the admin panel. There is an issue somewhere that I can't find with the stores "contact us". I've tried several variations of the Set "Contact Us" Email Dropdown List within the admin panel and nothing is sending nore recording in the DB. (I only have one entry in the dropdown list and it's pretty simple).

Anyone have any ideas or suggestions?

Cheers.

6 Jun 2012, 9:16 AM
#2
schoolboy avatar

schoolboy

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Re: "Contact Us" not sending email - Admin Panel Does ??

Type out EXACTLY, the string of text you have inserted into that Contact Us Dropdown field.

20 years a Zencart User

6 Jun 2012, 9:40 PM
#3
mr80s avatar

mr80s

New Zenner

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Re: "Contact Us" not sending email - Admin Panel Does ??

schoolboy:

Type out EXACTLY, the string of text you have inserted into that Contact Us Dropdown field.

Actually, I just reinstalled a fresh zen and DB and tested. Same problem. However, when I changed my Linux SMTP (MTA) to ssmtp and setup to go through gmail. It all works perfectly.

Cheers,

7 Jun 2012, 1:52 AM
#4
drbyte avatar

drbyte

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Re: "Contact Us" not sending email - Admin Panel Does ??

Thanks for confirming that the normal Zen Cart functionality proved functional once your server's email services were configured correctly.

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