Coupon box not showing at payment page

Hi all,

I'm trying to create a new discount coupon, but the coupon box is not showing up on payment page during checkout.

1. i have not imposed any restrictions, just a 5% coupon.

2. i did not tick the free shipping option

Yet, the box still does not show.

Server info/version:

Zen Cart 1.3.8a

Patch: 1::

Database Patch Level: 1.3.8

Any help appreciated :)

ribow:

Hi all,

I'm trying to create a new discount coupon, but the coupon box is not showing up on payment page during checkout.

1. i have not imposed any restrictions, just a 5% coupon.

2. i did not tick the free shipping option

Yet, the box still does not show.

Any help appreciated :)
Did you get this to work, I'm having the same problem?

What version Zen Cart?

Clean install or an Upgrade?

Make sure that in the Modules ... Order Totals ... Discount Coupons ot_coupons are installed and enabled ...

Make sure that you have made at least 1 Discount Coupon ...

Does this work for you?

Zen Cart 1.5.1
PHP Version: 5.2.17
Addons: Edit Orders, Admin New Order, Admin New Customer

My situation is more like this: [closed thread] https://www.zen-cart.com/showthread.php?158906-Coupon-Box-Not-Showing-Up-in-Checkout

I'm pretty sure I removed it via commenting out the html/php in a template a while back but now I have searched and searched and can't find where I did the modifications.

• ot_coupon is installed and set to 'true'
• several coupons set up in coupon admin
• free shipping not checked

Any help would be appreciated. Thanks!

Sorry, wanted to mention that the coupons work fine when using "Admin New Order". No problem at all with the functionality of the coupon module. It's just the box in the front end of the store that doesn't show up for customers to redeem their coupons. Thanks.

Still having trouble with this. Now I'm wondering if I didn't comment out the coupons, at all.

Any thoughts on why the coupon box wouldn't be showing? Anyone?

I reuploaded a fresh copy of includes\templates\template_default\templates\tpl_checkout_payment_default.php and now it is working.

Thanks for the update of what fixed this issue for you ... :smile: