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Fual Slimbox not working with IE8 and IE9

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20 Jun 2012, 3:52 PM
#1
kavlito avatar

kavlito

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Fual Slimbox not working with IE8 and IE9

I've been having Live Chats and calls from customers indicating they are not seeing the product images on the product info screens. They are all using either IE8 or IE9. After a little research indicating that Fual Slimbox (which I have installed v.01.5) might be the culprit, I tested my site by disabling Fual Slimbox. Sure enough, IE8 and IE9 work fine with Fual Slimbox disabled.

Anybody know of a fix, patch or update? (my site is photoballoonstore.com)

Thanks in advance.

20 Jun 2012, 4:10 PM
#2
kavlito avatar

kavlito

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Re: Fual Slimbox not working with IE8 and IE9

Did a little testing changing Fual Slimbox Configuration. The Paranoia Mode was set to the default of 1. I changed it to 0. IE9 now shows the product image, however, clicking it does not show in Fual Slimbox, it opens the full size image in a browser page, after which you have to hit the browser back button to return to the product info page. I guess this is better than nothing... at least my customers can see the image. Would really like a fix though.

I tested FireFox, Safari, Chrome and Opera with the Paranoia = 0 setting, and they all worked fine with Fual Slimbox displaying the images.