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FedEx Shipping Module has error message, customers can't order

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21 Jun 2012, 1:56 PM
#1
strugglingnovice avatar

strugglingnovice

Zen Follower

Join Date:
Jun 2010
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The great midwest... Well, okay, it's not so great, but I'm stuck here!
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FedEx Shipping Module has error message, customers can't order

My cart has been operating flawlessly for a few months now, but yesterday a customer emailed me because they couldn't check out.

I put an order through my cart to see what was going on and when it gets to checkout Shipping Method, It says -

FedExGround

No Rates Returned, 0531: FedEx Ship Manager API has been retired. Please use an alternate FedEx solution or go to http://www.fede.com/us/developer/migration.html for more information

And then it says the same thing for FedEx Express.

Do I need to install a new FedEx Module? Can someone direct me to the proper one to install. Thanks once again for helping me. Things have been going so smoothly, and now this. Frustration here...

8 Oct 2012, 10:50 PM
#3
boxcar avatar

boxcar

New Zenner

Join Date:
Jun 2007
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Re: FedEx Shipping Module has error message, customers can't order

You need to get FedEx Web Services Shipping for Numinix
https://www.numinix.com/zen-cart-modules/shipping/fedex-web-services-shipping

You will need to get a new Meter number from the FedEx web site. Go to
http://www.fedex.com/developer

You may need to create an account.

Click on "Technical Resources" link on left
Then "FedEx Web Services for Shipping" link under
Then "move to production"
The way down at bottom of the page, click on "Obtain Production Key"

Fill out the form with the company info. You will need the company's Fedex Account Number and address info. You will immediately receive a meter number upon submit. Save this as you will need it to set up the FedEx Web Services API in Zen Cart.

You will need to get a different meter number for every different company/web site you set up.

HTH.