Moneybookers problem

5 Jul 2012, 4:40 PM

#1

New Zenner

Join Date:: Jul 2012
Posts:: 3
Plugin Contributions:: 0

Moneybookers problem

Hi,

I have zen cart installed with moneybookers payment module installed and configured.Everything seems to be workinf fine fine but on te step 3 from checkout (confirmation) and i dont see the button to confirm the order and i get this error .WARNING: An Error occurred, please refresh the page and try again.

If someone wants to try go to https://www.solarworld.4gwififree.com and go to categorie batterie and choose the first batterie and add it to the cart and test to buy it and u will see the error in step 3.all other steps seem to be fine.

All other order details appear on this step i just cannot see the button.

Can someone help with this issue .

tks

5 Jul 2012, 7:10 PM

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Moneybookers problem

A search for that error message brings up this FAQ article: http://www.zen-cart.com/content.php?311-warning-an-error-occurred-please-refresh-the-page-and-try-again

.
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Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

6 Jul 2012, 2:16 PM

#3

alf3299

New Zenner

Join Date:: Jul 2012
Posts:: 3
Plugin Contributions:: 0

Re: Moneybookers problem

DrByte:

A search for that error message brings up this FAQ article: http://www.zen-cart.com/content.php?311-warning-an-error-occurred-please-refresh-the-page-and-try-again

HI, tks for your reply i have read the faq and this is the output of my cache log after i try to use moneybookers.

[06-Jul-2012 14:13:23 UTC] PHP Fatal error: 1054:Unknown column 'orders_status' in 'field list' :: INSERT INTO moneybookers (security_token, plugin, orders_status) VALUES('099b1352684ecd5fcd743fd3015a90b7_1', 'moneybookersCreditCard', -1) ON DUPLICATE KEY UPDATE id_moneybookers=(LAST_INSERT_ID(id_moneybookers) + 1); in /home/gwififr/public_html/solarworld/includes/classes/db/mysql/query_factory.php on line 101

Can u please help.

Tks

6 Jul 2012, 3:36 PM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Moneybookers problem

Sounds like your structure for the moneybookers database table is invalid. Or the PHP code which is attempting INSERTs is invalid.

Contact Moneybookers Support. I believe they wrote the module.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.