Changed host now store is not working

19 Jul 2012, 7:59 PM

#1

New Zenner

Join Date:: Jan 2012
Posts:: 58
Plugin Contributions:: 0

Changed host now store is not working

I just switched host and went live with my site. Now when I try to access my catalog I get sent to a system setup required page. I am assuming this is the problem but have no idea how to remedy it. PLEASE HELP

Your /includes/configure.php and/or /admin/includes/configure.php file contains invalid path information and/or invalid database-connection information.
If you recently edited your configure.php files for any reason, or maybe moved your site to a different folder or different server, then you'll need to review and update all your settings to the correct values for your server.

19 Jul 2012, 8:07 PM

#2

tahiti_amin

New Zenner

Join Date:: Jan 2012
Posts:: 58
Plugin Contributions:: 0

Re: Changed host now store is not working

from the bit of reading I have done I realize that the problem is /includes/configure.php and/or /admin/includes/configure.php file contain bad paths, but I don't know what action to take to remedy this problem

19 Jul 2012, 8:32 PM

#3

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Changed host now store is not working

Here is the procedure you should have followed: http://www.zen-cart.com/content.php?142-i-want-to-move-my-zen-cart-installation-to-another-host-or-a-different-server
Start over and make sure you don't miss any steps.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

20 Jul 2012, 7:14 PM

#4

tahiti_amin

New Zenner

Join Date:: Jan 2012
Posts:: 58
Plugin Contributions:: 0

Re: Changed host now store is not working

Hey Dr.
Thank you. Doing it that now. Only issue is I have already changed over and cannot access my admin panel of zencart since my cart is currently down so how do I find out exactly which version of zencart I am currently using?

20 Jul 2012, 9:39 PM

#5

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Changed host now store is not working

Look in the /includes/ ver sion .php file

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.