Forums / Upgrading to 1.5.x / Sorry, we are not accepting payments from your region at this time.

Sorry, we are not accepting payments from your region at this time.

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26 Jul 2012, 9:39 AM
#1
darla avatar

darla

New Zenner

Join Date:
Jun 2010
Posts:
42
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0

Sorry, we are not accepting payments from your region at this time.

Cart was working smoothly with Fedex Ship Manager and ZC version 1.3.9g. Have been using FirstData/Linkpoint w/only major credit cards and ZONES were working fine too. FedEx Ship Manager was discontinued so on advise from Fedex I upgraded to ZC 1.5.0 and downloaded and installed Numinix Fedx Web Services Shipping module v1.3.3. Got a new Meter Number and Authentication Key from Fedex. That's when all the problems began.

At the checkout payment screen in red appears this text, "Sorry, we are not accepting payments from your region at this time." Have read all previous threads with this title but have found no resolution.

Tried changing code in includes/modules/payment/authorizenet_aim.php from:
if (!defined('ENABLE_SSL') || ENABLE_SSL != 'true')
to
if ((!defined('ENABLE_SSL') || ENABLE_SSL != 'true') &&
MODULE_PAYMENT_AUTHORIZENET_AIM_TESTMODE != 'Test')

Made no difference even though I test toggled some fields in the "Federal Web Services" module including going from TEST to Live production. The troublesome text still appeared.

Tax Class and Shipping Zone is set to NONE. Enable for always free shipping is set to false.

A question - what is the Authentication Key (given to me by Fedex) for and where do I use it? Could this be part of the problem?

Additional issue mentioned here incase it has some bearing - all item weights have the numeral 5 mysteriously added at start. So 2 pounds becomes 52 pounds. Who knows where that 5 came from?

Any help is always most appreciated.

26 Jul 2012, 9:51 AM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,515
Plugin Contributions:
176

Re: Sorry, we are not accepting payments from your region at this time.

"not accepting payments ..." refers to something in the configuration of your payment modules. And is usually because you've configured your payment modules to only work with a specific Payment Zone ,instead of setting it to "--None--" which is the normal default.

It would be unusual for it to be related to a shipping module issue if the message says not accepting payments.

http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Diagnosing_Obscure_Issues

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