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Send email to all customers with header and footer question?

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31 Jul 2012, 2:25 AM
#1
dustbowl avatar

dustbowl

New Zenner

Join Date:
Sep 2011
Posts:
43
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0

Send email to all customers with header and footer question?

v 1.39h

I want to send a email to all customers. The send email function works (tools-send email), but it only sends the email in text only.
Even when I select html/ rich text message, it still sends the email in text.

However, when I send a email for a newsletter or product notification (tools-newsletter and product notification), it adds the header and footer, which I like. The header has my logo.

How do I send a email to all customers via tools-send email, that has my header and footer?

Thanks for all the help.

31 Jul 2012, 4:37 AM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: Send email to all customers with header and footer question?

Customers receive the emails in the format they've requested in their My Account settings. You cannot force customers to receive HTML-formatted emails if they've selected plain-text.

31 Jul 2012, 11:43 AM
#3
dustbowl avatar

dustbowl

New Zenner

Join Date:
Sep 2011
Posts:
43
Plugin Contributions:
0

Re: Send email to all customers with header and footer question?

Thanks for the help.