Forums / Upgrading from 1.3.x to 1.3.9 / Product edit problem after upgrade to 1.3.9h

Product edit problem after upgrade to 1.3.9h

Started by johnbendall on 31 Jul 2012, 10:57 AM · Views: 11,572

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31 Jul 2012, 10:57 AM
#1
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johnbendall

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Product edit problem after upgrade to 1.3.9h

After we upgraded to the above version each time we edit a product the name, description and logo disappear from the page you are editing. Anyone know why this is happening and how to resolve?

31 Jul 2012, 7:21 PM
#2
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dbltoe

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Re: Product edit problem after upgrade to 1.3.9h

Scroll down and look at the items in the Similar Threads portion. Might be an answer there.

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10 Dec 2012, 10:11 AM
#3
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johnbendall

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Re: Product edit problem after upgrade to 1.3.9h

dbltoe:

Scroll down and look at the items in the Similar Threads portion. Might be an answer there.

I have read through these post but none of them seem to be the problem I am having since upgrading to 1.3.9h. When I click "edit" on a product the edit page comes up fine but the Product Name, Product Description and Product Model boxes are all blank. If I click update they are gone forever, so I have to re-enter them before I update the changes. It even happens on newly created products!!

11 Dec 2012, 1:25 AM
#5
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kobra

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Re: Product edit problem after upgrade to 1.3.9h

After we upgraded to the above version
What process/steps did you take in upgrading??
From what version?

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