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Forums / Customization from the Admin / Problem signing into Admin

Problem signing into Admin

Started by dfontana on 9 Aug 2012, 6:31 PM · Views: 1,017

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9 Aug 2012, 6:31 PM
#1
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dfontana

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Problem signing into Admin

I just installed Zen-art in a subdomain for a client. I received no errors from the installation. I rename the admin folder as requested by the installer and went to the admin page and got the log in page.

I then entered the admin user id and temporary password and changed the password when I was requested. I attempted to log in to the admin with the new page but get no error message but it keeps returning me to the login page. WHat is going on? Do I have missing files? I did noticed on the directory structure that my incudes/autoloaders folder in the admin section is empty, do not now if others are empty.

I'm thinking of just starting over, what is the best way or can someone give me a solution? If I do start over, do I need to delete the database?

The site I am working on is http://koi4joy.carolinafishhatchery2.com The client also has http://carolinafishhatchery2.com which I can get into andhave started configuration on it already.

Thanks in advance.
than

ANy help is appreciated.

10 Aug 2012, 1:37 PM
#3
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dfontana

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Re: Problem signing into Admin

stevesh:

There should be three files and one folder in that folder, so I would guess you didn't get all the files uploaded. Try my method in post #7 here:

http://www.zen-cart.com/showthread.php?190947-Install-for-Dummies-%28me%29

I double checked the folder I mentioned and it did have the 3 files and 1 folder in it. It does appear that I either have corrupt or missing files as I stated whe nI attempt to log in withte ocrrect password it simply returns me to the login screen so I cannot access the admin of the site I mentioned.

I also discovered 2 problems with the other site I am creating for the same client. The browser returns an error message when I am in admin and clik tools, who's online. Wen I did that the browser returned an error message : "Parse error: syntax error, unexpected $end in /homepages/9/d427150203/htdocs/fish/maintain/whos_online.php on line **165"

**Also on that same site if I go to LOcations Zones, I get in my browser "<script type="te"

This other site is http://carolinafishhatchery2.com/index.php

Do I have corrupt files on my sites and if so what is the best way to try and recover/repair or if I need to start over what do I need to do?

Thanks again

10 Aug 2012, 5:55 PM
#4
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drbyte

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Re: Problem signing into Admin

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

11 Aug 2012, 7:04 PM
#5
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dfontana

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Re: Problem signing into Admin

I just reloaded and reinstalled my site htp://koi4joy.carolinafishhatchery2.com and I seem to have located the problem with logging into admin. I install the pretty in pink template available from the Plugins ection of this site. When instaleed and I go to the template selector in the admin and select the pretty in pink template is when it occurs. I also justnoticed that it was designed for V 1.3.8 s this tempate not compatable with V 1.5?

thanks

11 Aug 2012, 11:20 PM
#6
drbyte avatar

drbyte

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Re: Problem signing into Admin

Probably not, judging by the symptoms you're reporting.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

12 Aug 2012, 6:58 PM
#7
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dfontana

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Re: Problem signing into Admin

DrByte:

Probably not, judging by the symptoms you're reporting.

Thanks Dr Byte, I started from scratch and downoaded a fresh copy of Pretty i Pink and all appearto be working properly now