Forums / Managing Customers and Orders / Refunds/Returns and Sales Report

Refunds/Returns and Sales Report

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12 Aug 2012, 12:59 PM

cabinetguy

Zen Follower

Join Date:: Feb 2008
Location:: Tx gulf coast
Posts:: 126
Plugin Contributions:: 0

Refunds/Returns and Sales Report

I have read the forums and unless I am wrong I cannot find a solution to how refunds/returns are reflected in the daily sales report. Is there something that I am missing? How do we get the sales to subtract from the monthly sales and provide accurate daily sales after refunds.

Thanks,

12 Aug 2012, 1:14 PM

terragirl

Zen Follower

Join Date:: Jun 2010
Location:: Austria
Posts:: 123
Plugin Contributions:: 0

Re: Refunds/Returns and Sales Report

There's nothing in Zen Cart to handle refunds.

It is possible to modify ZC to handle refunds and then write your own sales reports. The way I saw this done on an osC shop was to write put through refunds as negative orders (re-use most of the order class functions).