Why isn't my site working???

Not sure where to start....
I haven't visited this customer's site in a long time...
Not sure why it's not working,...

www.cavalryhome/zc

thanks!

This, maybe:

http://www.zen-cart.com/content.php?233-my-stylesheet-is-not-loading-or-my-page-loads-with-no-styling-or-effect-from-css-stylesheet

But considering the message that says your configure.php file is writable, I'd guess you've been hacked. What version of Zencart ?

lrfowler:

Not sure where to start....
I haven't visited this customer's site in a long time...
Not sure why it's not working,...

www.cavalryhome/zc

thanks!

Hmmm, interesting.

I assume that you had intended to write "cavalryhome.com" as the domain name rather than just "cavalryhome"? Either way, the way I'm seeing things is that the store itself is actually located at "cavalrycustoms.com" (which is working just fine).

This means one of two things. Either someone has changed the servername in your config file(s) to "cavalrycustoms.com" when it should be "cavalryhome.com", OR you have somehow lost whatever was being used to redirect "cavalryhome.com" to "cavalrycustoms.com".

Cheers
Rod

I'm not sure what version.....can't get into admin area.....
can I do a zencart reinstall?

lrfowler:

I'm not sure what version.....can't get into admin area.....
can I do a zencart reinstall?

Depends if you want to lose any mods you have made to your site??
Start by clarifying the points raised by RodG.

ummm...... the redirect seems correct.........
who do I install zencart again and keep whatever I have setup?

lrfowler:

ummm...... the redirect seems correct.........
who do I install zencart again and keep whatever I have setup?

You need to download a default version of the version you are using then compare and merge all file in simplified terms. But if I were you I'd take heed of stevesh warning and check that you haven't been hacked else you'll just end up carrying the hack across to your repaired store.

how do I check for the hack?

lrfowler:

how do I check for the hack?

http://www.zen-cart.com/wiki/index.php/Recovering_From_Hacks
It may not be a hack but if you can't get into admin then that could mean that someone else has.
Do you have any backups of the stores files? It would help with answers and help you in knowing which fileset to download by simply know which version of zen cart you are using.

To make things crystal clear could you clarify and re-post a correct link to your store please, your original post states a non existent domain.

OK......I haven't checked this site in a long time......and all of a sudden it's not working...
https://www.cavalryhome.com/zc ......................... so part of the website shows up..............but the links are not working.....If this were your site what would you say it is?

Looking back to what stevesh and RodG stated, it looks like you are missing CSS and your URL's are odd...
Home page is http://www.cavalryhome.com/zc/
But other pages are for example http://www.cavalrycustom.com/cavalry_home/zc/index.php?

So where is the added /cavalry_home/ coming from?
Is it as RodG asks, a redirect or have all your internal links been altered?