Forums / Basic Configuration / Cant update to my new template

Cant update to my new template

Started by sami1976 on 27 Aug 2012, 5:11 PM · Views: 798

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27 Aug 2012, 5:11 PM
#1
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sami1976

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Cant update to my new template

Hi all

Im new in Zen Cart and i know my question quite very basic , i installed the Zen Cart 1.38h and every ok , i copied the template to the include/template folder and from the admin tools/template selection , but i cant find my template , just have the default there , i copied it many time but still i cant see it there , please help

27 Aug 2012, 6:17 PM
#2
stevesh avatar

stevesh

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Re: Cant update to my new template

What template are you trying to install ? Most Zencart templates should be uploaded to the root (top) directory of your store, not the includes/templates folder.

28 Aug 2012, 6:59 AM
#3
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sami1976

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Re: Cant update to my new template

Hi Stevesh , im trying to install this http://orientcrown.sg/store , yesterday i upload it and i just follow the installation tutorial instruction and everything was ok but not the footer which cant appear , so i thought i do new installation from beginning and now i cant see the template in the admin page to be able to select it Attachment 11030

28 Aug 2012, 9:38 AM
#4
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stevesh

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Re: Cant update to my new template

As I said, you didn't uploadl the template files correctly. What was the name of the template you're trying to install ?

28 Aug 2012, 10:49 AM
#5
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sami1976

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Re: Cant update to my new template

my new template installed after i uploaded the include files directly without the folder , and after that i manged to change the template from Tools/templates , and after that i dump the SQL short file and everything good , until i uploaded the full SQl file then the footer disappear , so i understand all the problem cos the footer to disappear is from the full SQL file , will be great if you can help cos im frustrated from trying .

28 Aug 2012, 11:40 AM
#6
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stevesh

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Re: Cant update to my new template

That's a Template Monster template. You should look to them for support. We can't really help because we don't have a copy of that template or know what the SQL patch changed.

28 Aug 2012, 1:19 PM
#7
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sami1976

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Re: Cant update to my new template

Thanks , i will contact them for the support