Fedex error: String could not be parsed as XML

You are most welcome ... thanks for the update that the issue was an old FedEx version ...

Ajeh:

Check that you are using the current FedEx add on as it has changed ...
https://www.zen-cart.com/downloads.php?do=file&id=1489

That URL doesn't work, but I did find this -> Numinix FedEx Web Services Shipping add-on for ZenCart. Module is installed, but giving quotes on weight different that item selected. I.E. for a single item that is 0.75lbs the rate quoted is based on 3.83lbs, for 3 items totally 4lbs quote is based on 7.40lbs... Any idea where the extra weight is coming from? does not appear to be fixed or percentage though (seems to vary between 3 & 3.5lbs based on the tests I've done so far)... Also all other (default) shipping modules (except Store Pick-up) have been disabled/unistalled. Thanks for any help.

The link I posted is old and goes to an old FedEx that is out of date now ... the one on numinix site is more recent and does work ...

Check your settings in the Configuration ... Shipping/Packaging ... and see if you have Tare Rates set ... they can be turned off by setting to 0:0 ...

Ajeh:

The link I posted is old and goes to an old FedEx that is out of date now ... the one on numinix site is more recent and does work ...

Check your settings in the Configuration ... Shipping/Packaging ... and see if you have Tare Rates set ... they can be turned off by setting to 0:0 ...

Thank you! I forgot about the Shipping/Packaging being under Configuration I was rooting around in the Modules -> Shipping area trying to figure out what I was missing. Again thanks for your help!

You are most welcome ... thanks for the update that this is now working for you ... :smile: