Site maintenance: Sun 15 Nov, from 12:00 UTC, about 4–6 hours. Details
This cutover relies on some testing that is still incomplete so may be cancelled at short notice
Zen Follower
After I upgraded to v 150, the first step of check out: 1 of 3 - Delivery Information cannot show, just totally blank. anybody help?
Sensei
A quick search for "blank page" in the FAQs brings up: http://www.zen-cart.com/content.php?124-blank-page
The problem and solution are explained there.
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Zen Follower
DrByte:
A quick search for "blank page" in the FAQs brings up: http://www.zen-cart.com/content.php?124-blank-page
I just intalled a lot of plug ins, so I hate to reinstall everything. Can you tell me which files in which folders determine the check out process. i want to reload those files to see if there is any difference. thanks!
Sensei
What's in the logs?
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Zen Follower
DrByte:
What's in the logs?
In the /logs/best4future.com folder, there are "http.6105746.bak", "http" and "6105746" folders. I don't understand what they mean?
where should I look at the debug file?
Sensei
You didn't read the article I pointed you to in my first response above, did you?
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Zen Follower
DrByte:
You didn't read the article I pointed you to in my first response above, did you?
There are so many log files in the cache folder that FTP cannot show/delete the file and admin/tool/store manager cannot delete it either. What should I do?
Sensei
You could use the option on Admin->Tools->Store Manager to purge the log files, and then let them regenerate.
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Zen Follower
Now the blank page is fixed. But another problem appeared: when I click on "Go to Checkout", it led me to the login page. After I put in the log in information, it led me back to "shopping cart" page, when I click on "Go to Checkout", it put me back to the log in page again!!
There is no debug file!! What wrong this time?
Zen Follower
But another problem appeared: when I click on "Go to Checkout", it led me to the login page. After I put in the log in information, it led me back to "shopping cart" page, when I click on "Go to Checkout", it put me back to the log in page again!!
There is no debug file!! What wrong this time? Many thanks in advance!
Sensei
Please click Reply below and answer all the questions in the Posting Tips section.
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Tell staff why this post should be reviewed.