Forums / General Questions / Unable to login to Admin account shows fresh install screen randomly

Unable to login to Admin account shows fresh install screen randomly

Locked

Views: 1,314

Results 1 to 10 of 10
This thread is locked. New replies are disabled.
8 Oct 2012, 1:59 AM
#1
karm4 avatar

karm4

New Zenner

Join Date:
Feb 2010
Location:
Cleveland, OH
Posts:
29
Plugin Contributions:
0

Unable to login to Admin account shows fresh install screen randomly

Hey ZenCart People,

I am using ZenCart v138a. The site has never been upgraded. I installed using FTP and everything has been working great since. I have no other layout issues, this is the only issue.

I am extreme dire need to get into my admin account to change some settings and add items. Randomly when i go to my site and type in itzboosted.net/store/admin it redirects me to this page (Screenshot below). Nothing has changed that i am aware of and i edited the pages with the correct db info (username / password) location but the Admin login page will not open. I have no idea why this would happen. Any help would be greatly appreciated!

Thanks,
Karm4Attachment 11270

<a href="http://www.itzboosted.net">ItzBoosted.net - Get On it!</a>
"Turbo Lag is me giving you a headstart... no seriously."

8 Oct 2012, 3:40 AM
#2
win8win avatar

win8win

Zen Follower

Join Date:
Apr 2012
Location:
beijing
Posts:
258
Plugin Contributions:
1

Re: Unable to login to Admin account shows fresh install screen randomly

check admin/includes/configure.php

see if all the following items' values is right,

1:domain
2:path
3:database
4:backend's folder's name

focus on the open source for online shoping website.
my site: best shop 24h.com

8 Oct 2012, 4:24 AM
#3
karm4 avatar

karm4

New Zenner

Join Date:
Feb 2010
Location:
Cleveland, OH
Posts:
29
Plugin Contributions:
0

Re: Unable to login to Admin account shows fresh install screen randomly

win8win:

check admin/includes/configure.php

see if all the following items' values is right,

1:domain
2:path
3:database
4:backend's folder's name


All the domain info is correct: 
  define('HTTP_SERVER', 'http://www.itzboosted.net');
  define('HTTPS_SERVER', 'https://www.itzboosted.net');
  define('HTTP_CATALOG_SERVER', 'http://www.itzboosted.net');
  define('HTTPS_CATALOG_SERVER', 'https://www.itzboosted.net');

Path:
 define('DIR_FS_ADMIN', '/var/www/clients/client4/itzboosted.net/store/');
 define('DIR_FS_CATALOG', '/var/www/clients/client4/itzboosted.net/store/');

The Backend folder name? info is correct as well:
define('DIR_FS_SQL_CACHE', '/home/itzboost/public_html/store/admin/includes/cache');

Database info is correct:
define('DB_TYPE', 'mysql');
  define('DB_PREFIX', '');
  define('DB_SERVER', 'localhost');
  define('DB_SERVER_USERNAME', 'xxxxxxxxxxxxxx');
  define('DB_SERVER_PASSWORD', 'xxxxxxxxxxxxx');
  define('DB_DATABASE', 'vb');
  define('USE_PCONNECT', 'false');
  define('STORE_SESSIONS', 'db');

Any ideas? This info was never changed and my site was not moved but yet randomly i cannot access my admin page? Just seems very odd to me.

<a href="http://www.itzboosted.net">ItzBoosted.net - Get On it!</a>
"Turbo Lag is me giving you a headstart... no seriously."

8 Oct 2012, 4:34 AM
#4
kobra avatar

kobra

Black Belt

Join Date:
Aug 2005
Location:
Arizona
Posts:
31,500
Plugin Contributions:
4

Re: Unable to login to Admin account shows fresh install screen randomly

Does that information match in both of your configure.php files?

Zen-Venom Get Bitten

8 Oct 2012, 4:48 AM
#5
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,515
Plugin Contributions:
176

Re: Unable to login to Admin account shows fresh install screen randomly

um ... /home/itzboost/public_html is nothing like /var/www/clients/client4/itzboosted.net/store

You'll need to sort out the correct paths.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

8 Oct 2012, 7:00 AM
#6
win8win avatar

win8win

Zen Follower

Join Date:
Apr 2012
Location:
beijing
Posts:
258
Plugin Contributions:
1

Re: Unable to login to Admin account shows fresh install screen randomly

as DrByte said,

there are two paths at admin/includes/configure.php
1:define('DIR_FS_CATALOG', '/var/www/clients/client4/itzboosted.net/store/');
2:define('DIR_FS_SQL_CACHE', '/home/itzboost/public_html/store/admin/includes/cache');

one of them must be wrong

focus on the open source for online shoping website.
my site: best shop 24h.com

8 Oct 2012, 4:22 PM
#7
kobra avatar

kobra

Black Belt

Join Date:
Aug 2005
Location:
Arizona
Posts:
31,500
Plugin Contributions:
4

Re: Unable to login to Admin account shows fresh install screen randomly

I would try

/home/itzboost/public_html/store/

Zen-Venom Get Bitten

9 Oct 2012, 1:33 PM
#8
karm4 avatar

karm4

New Zenner

Join Date:
Feb 2010
Location:
Cleveland, OH
Posts:
29
Plugin Contributions:
0

Re: Unable to login to Admin account shows fresh install screen randomly

Okay, let me try both of these when i get home from work. I really do appreciate the help guys :)

<a href="http://www.itzboosted.net">ItzBoosted.net - Get On it!</a>
"Turbo Lag is me giving you a headstart... no seriously."

9 Oct 2012, 2:46 PM
#9
karm4 avatar

karm4

New Zenner

Join Date:
Feb 2010
Location:
Cleveland, OH
Posts:
29
Plugin Contributions:
0

Re: Unable to login to Admin account shows fresh install screen randomly

That Fixed it. Thanks a lot guys. Do you recommend upgrading from 1.38a to the new version? If so how much do you think i will break and will my design on my https://www.itzboosted.net/store be scrambled and ruined?

<a href="http://www.itzboosted.net">ItzBoosted.net - Get On it!</a>
"Turbo Lag is me giving you a headstart... no seriously."