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Help! My account creation has broken

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8 Oct 2012, 3:37 PM
#1
riolas avatar

riolas

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Help! My account creation has broken

It was working, i created an account myself less than a week ago.

had a backup, re-uploaded it but still it doesn't work.

Once all fields are inputted and click submit, it comes up on the next page and says:

Please verify the information below.

but there is no information below it, nothing it says is wrong.

I am using Fast and Easy Checkout but am mystified as to why even the original backp-up file doesnt work.

any ideas?

8 Oct 2012, 3:53 PM
#2
stevesh avatar

stevesh

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Re: Help! My account creation has broken

A link to the site so we can see the behavior for ourselves would help.

8 Oct 2012, 3:59 PM
#3
riolas avatar

riolas

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Re: Help! My account creation has broken

Sent PM

8 Oct 2012, 4:21 PM
#4
stevesh avatar

stevesh

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Re: Help! My account creation has broken

I was able to create an account and log in, though the account creation success page declared a database error. DrByte suggests a reason in post #3 here:
http://www.zen-cart.com/showthread.php?174221-quot-2006-MySQL-server-has-gone-away-quot-Error

But I don't know if it applies to your Zencart version, which is outdated and should be upgraded to at least 1.3.9h.

8 Oct 2012, 11:40 PM
#5
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riolas

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Re: Help! My account creation has broken

it is not letting an account be created when selecting UK as the country...

9 Oct 2012, 12:00 AM
#6
riolas avatar

riolas

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Re: Help! My account creation has broken

nightmare lol

it seems the: Send Copy of Create Account Emails To - Status (set to 1) killed everything. set it to 0 and no error showing now.

I can update my zencart automatically, it says it appears my current version is up-to-date.

Any fast way to upgrade?