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Not possible to add new photos to products

Started by noruga on 27 Oct 2012, 6:29 PM · Views: 701

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27 Oct 2012, 6:29 PM
#1
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noruga

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Not possible to add new photos to products

Hello! Wondered if anyone could help me.
When I try to add a picture to a new product or change an existing picture on a product, it does not work. It just says "no image".
Has anyone had this problem?

27 Oct 2012, 6:49 PM
#2
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kobra

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Re: Not possible to add new photos to products

What are the particulars for this install?
domain
at the root or not

Check your error logs

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27 Oct 2012, 10:14 PM
#3
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noruga

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Re: Not possible to add new photos to products

it is installed on a folder named www

/www/

How do I check the error logs?

27 Oct 2012, 11:29 PM
#4
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Re: Not possible to add new photos to products

How do I check the error logs?
Do you have cpanel?

If so, check logs

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28 Oct 2012, 9:12 PM
#5
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noruga

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Re: Not possible to add new photos to products

How do I check if I have cpanel? Sorry, but I am new to this.

29 Oct 2012, 12:38 AM
#6
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Re: Not possible to add new photos to products

Your hosting control panel (not Zen Cart admin) could be one of several programs, one of which is cPanel. If so, there are logs available from the main panel.

It might help for us to be able to see your site, too.

29 Oct 2012, 2:27 AM
#7
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Re: Not possible to add new photos to products

How do I check if I have cpanel?
In cpanel under Logs > error log

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