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Some products will not display table shipping rates

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1 Nov 2012, 9:32 PM
#1
hockey2112 avatar

hockey2112

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Join Date:
Jun 2010
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Some products will not display table shipping rates

Hello,

Some of the products on my site will not pull in the Table rate shipping costs in the shipping estimator and in the cart itself (giving the error message "Sorry, we are not shipping to your region at this time.". It seems to be pretty random. For instance, if you have any of the single-jar products from this category in your cart (http://tinyurl.com/8cdfp3y), the shipping rates do work, but if you only have products from this category in your cart (http://tinyurl.com/bkzez3p), it throws the error.

I checked in the db... all of my products have the same product type, all of them have quantity available, all of them are set to "0" for "always free shipping"... I am stumped!

Here is the Table rate info: 24:9.95,59:14.95,75:14.95,144:22.95 (by price). I also activated the Flat Rate and Per Item shipping modules, and the same issue occurs with those as well.

Any ideas?

Thanks!

1 Nov 2012, 11:45 PM
#2
hockey2112 avatar

hockey2112

Zen Follower

Join Date:
Jun 2010
Posts:
204
Plugin Contributions:
0

Re: Some products will not display table shipping rates

hockey2112:

Hello,

Some of the products on my site will not pull in the Table rate shipping costs in the shipping estimator and in the cart itself (giving the error message "Sorry, we are not shipping to your region at this time.". It seems to be pretty random. For instance, if you have any of the single-jar products from this category in your cart (http://tinyurl.com/8cdfp3y), the shipping rates do work, but if you only have products from this category in your cart (http://tinyurl.com/bkzez3p), it throws the error.

I checked in the db... all of my products have the same product type, all of them have quantity available, all of them are set to "0" for "always free shipping"... I am stumped!

Here is the Table rate info: 24:9.95,59:14.95,75:14.95,144:22.95 (by price). I also activated the Flat Rate and Per Item shipping modules, and the same issue occurs with those as well.

Any ideas?

Thanks!

Ugh... my issue was that I used "GIFT" as part of the Product Models for those products that were having this issue. I always forget that the Zen Cart system automatically makes such products into gift certificates, which then precludes them from being subject to the shipping charges. I removed "GIFT", and that fixed the "issue".