Forums / General Questions / Forgotten password still not emailed to me after 16 hours

Forgotten password still not emailed to me after 16 hours

Started by lucreze on 13 Nov 2012, 7:46 PM · Views: 599

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13 Nov 2012, 7:46 PM
#1
lucreze avatar

lucreze

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Forgotten password still not emailed to me after 16 hours

hi,
since you have no support link to email you directly for support that I could find anywhere - please reset my password, I've been waiting since yesterday....

thank you.

14 Nov 2012, 1:40 AM
#2
win8win avatar

win8win

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Re: Forgotten password still not emailed to me after 16 hours

please also check the junk mail

focus on the open source for online shoping website.
my site: best shop 24h.com

14 Nov 2012, 2:59 AM
#3
aszegedi avatar

aszegedi

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Re: Forgotten password still not emailed to me after 16 hours

I have the same issue and no email in the junk folder.
By the way, I know for the fact that I've entered the correct password to begin with, but can't get in.

14 Nov 2012, 3:10 AM
#4
drbyte avatar

drbyte

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Re: Forgotten password still not emailed to me after 16 hours

FAQ article with instructions on resetting your admin password:
http://www.zen-cart.com/content.php?44-how-do-i-change-or-reset-my-admin-password-%28i-lost-it%29

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14 Nov 2012, 3:14 AM
#5
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aszegedi

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Re: Forgotten password still not emailed to me after 16 hours

Thank you. That worked!