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Copy product not working

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13 Nov 2012, 8:24 PM
#1
davebfoster avatar

davebfoster

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Copy product not working

I am trying to copy a product.
I click on the blue C icon to the right of the product which takes me to the "Copy To" area.
I then click the "Duplicate Product" option and click Copy
The following error appears in a new window: WARNING: An Error occurred, please refresh the page and try again.
Can anyone help me figure out what is wrong.
Thx

13 Nov 2012, 8:47 PM
#2
kobra avatar

kobra

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Re: Copy product not working

When you select reply - scroll up and see posting tips and provide the information

14 Nov 2012, 11:52 AM
#3
davebfoster avatar

davebfoster

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Re: Copy product not working

Any suggestions?

14 Nov 2012, 5:55 PM
#4
kobra avatar

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Re: Copy product not working

Any suggestions?
When you select reply - scroll up and see posting tips and provide the information

18 Oct 2013, 6:49 PM
#5
shamanicconnection avatar

shamanicconnection

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Re: Copy product not working

Davebfoster:

I am trying to copy a product.
I click on the blue C icon to the right of the product which takes me to the "Copy To" area.
I then click the "Duplicate Product" option and click Copy
The following error appears in a new window: WARNING: An Error occurred, please refresh the page and try again.
Can anyone help me figure out what is wrong.
Thx

I am having the same issue as Davebroster when trying to copy a product. I'm using v1.5 (original install) and I have added multiple plug-ins with no issues. I don't add product often, but the last time I tried to copy a product about a month ago, I got the same error message. It had worked fine previously, but I don't have a timeline for when this issue started. I'm assuming that something in the original ZenCart files is corrupted, but have no clue which file. If someone could tell me which file(s) I need to copy over I would appreciate it. (http://shamansmarketplace.com)

Thanks
Debbie

18 Oct 2013, 7:29 PM
#6
kobra avatar

kobra

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Re: Copy product not working

shamanicconnection:

I have added multiple plug-ins with no issues
Well you do have an issue - what plugins have you installed?

21 Oct 2013, 5:12 PM
#7
shamanicconnection avatar

shamanicconnection

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Re: Copy product not working

The only thing I've added in the last 6 months (it was definitely working then) was a update on Edit Orders, and then Admin New Order and Admin New Customer. Here is a list of the core files they effected, nothing that should create this issue.
/includes/classes/order_total.php
/includes/classes/shipping.php
/admin/orders.php
/admin/includes/init_includes/init_currencies.php
/admin/includes/languages/english/orders.php
/admin/customers.php
/admin/includes/functions/html_output.php
/admin/languages/english.php
/admin/includes/init_includes/init_currencies.php
/admin/includes/languages/english/customers.php
/includes/classes/order_total.php

21 Oct 2013, 5:50 PM
#8
lhungil avatar

lhungil

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Re: Copy product not working

Usually when an error such as the above occurs, Zen Cart 1.5.x records what the error was. Can you post the contents of any Zen Cart "debug" files and any "PHP" or "server" error logs.

Please determine the exact versions of your Zen Cart installation and all installed plugins... Note any other ways in which your Zen Cart installation may be different from a "clean" installation of Zen Cart using zc_install...

Providing the above information will aid those who volunteer their time in their attempt to help you with the issue(s) you are encountering. Above the box you are typing in to reply... One can find the "Posting Tips" section. There are a number of other questions found in this section which are helpful to have answered... If any apply please respond to kobra's request to read and post answers found in the "Posting Tips". Thank You!