Zen Cart Logo
Forums / Customization from the Admin / email stopped working??

email stopped working??

Views: 1,188

Results 1 to 5 of 5
14 Nov 2012, 10:56 AM
#1
rabbitnutrition avatar

rabbitnutrition

New Zenner

Join Date:
Sep 2011
Posts:
81
Plugin Contributions:
0

email stopped working??

i noticed something was wrong since i haven't received any orders for a while :no: so i tried to send nyself an order to test but i couldn't get further than "confirm the order"
this is the message that come next:
Email Error: Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport.

i know this must be pretty to simple to rectify but i really would appreciate some help :smile:
i set email transport method to php, smtp and sendmail but it's still no-go

14 Nov 2012, 12:41 PM
#2
rabbitnutrition avatar

rabbitnutrition

New Zenner

Join Date:
Sep 2011
Posts:
81
Plugin Contributions:
0

Re: email stopped working??

i've also noticed this that i've not seen before:
Table Rate (1 x 8.00grams)
£0.90Best Way
Zone Rates
No shipping available to the selected country ----is that anything to do with it? i have not altered it at all

14 Nov 2012, 12:56 PM
#3
rabbitnutrition avatar

rabbitnutrition

New Zenner

Join Date:
Sep 2011
Posts:
81
Plugin Contributions:
0

Re: email stopped working??

I have set the E-Mail friendly-errors to true. I managed to place the order but i didn't get a notification email?

16 Nov 2012, 10:58 AM
#4
soul39 avatar

soul39

Zen Follower

Join Date:
Jul 2008
Location:
london
Posts:
167
Plugin Contributions:
0

Re: email stopped working??

Hi, have you managed to sort it out?
I've been having the same issue. i have asked my host to look into it, because i know that i have not altered anything.

Soul39
k-craftteddies.co.uk

17 Nov 2012, 4:20 PM
#5
soul39 avatar

soul39

Zen Follower

Join Date:
Jul 2008
Location:
london
Posts:
167
Plugin Contributions:
0

Re: email stopped working??

Hi, all, sorted it. somehow my email account was sending all the mail from my site to the spam folder.
So, check your spam folder, if the problem is not with your web site hosting company.

Soul39