Cannot find site using domain name

21 Nov 2012, 6:09 PM

New Zenner

Join Date:: Oct 2009
Posts:: 9
Plugin Contributions:: 0

Cannot find site using domain name

I have just done a fresh install on a new host. If I open the site from the Online Catalog link in the Admin console it works (opens as http://www.ldwjewellery.com/index.php?main_page=). If I just type the domain name into my browser (https://www.ldwjewellery.com) I just get a holding page at my hosting company (Welcome to your new 123-reg website! If you've uploaded your site but are still getting this welcome page try doing a SHIFT+Reload or a CTL+F5 - this will clear the cache. Good luck with your new website! You can delete this page or change its content.)

Any assistance would be much appreciated.

21 Nov 2012, 6:24 PM

stevesh

Black Belt

Join Date:: Feb 2005
Location:: Lansing, Michigan USA
Posts:: 19,793
Plugin Contributions:: 2

Re: Cannot find site using domain name

Check the root directory of your site using your FTP program. If there's a file named index.html there, delete it.

21 Nov 2012, 6:27 PM

kealakekua

New Zenner

Join Date:: Oct 2009
Posts:: 9
Plugin Contributions:: 0

Re: Cannot find site using domain name

Thanks stevesh :)