Cart No Longer Working: blank page

5 Dec 2012, 8:41 PM

#1

Inactive

Join Date:: Nov 2012
Posts:: 100
Plugin Contributions:: 0

Cart No Longer Working: blank page

My cart is no longer progressing from shipping to payment, just returns a blank page. No php errors are logging on my host's server.

Recent upgrades include:

Site Mapping/submission add on.
Super Edits (was stable after that).

Was wondering if there are any known changes to PayPal, etc. I know that vendors' (USPS, PayPal, etc.) changes get made and often the first we know of them is when they break our sites.

5 Dec 2012, 8:47 PM

#2

haredo

Totally Zenned

Join Date:: Apr 2006
Location:: Texas
Posts:: 6,189
Plugin Contributions:: 0

Re: Cart No Longer Working: blank page

Any errors in your root directory under Logs????

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5 Dec 2012, 10:18 PM

#3

wwwd

Inactive

Join Date:: Nov 2012
Posts:: 100
Plugin Contributions:: 0

Re: Cart No Longer Working: blank page

I am getting a 403 error when I select the link from my file manager and when I manually type the URL.

How do I access it??

6 Dec 2012, 11:03 AM

#4

stevesh

Black Belt

Join Date:: Feb 2005
Location:: Lansing, Michigan USA
Posts:: 19,793
Plugin Contributions:: 2

Re: Cart No Longer Working: blank page

With your FTP program.

7 Dec 2012, 6:26 AM

#5

wwwd

Inactive

Join Date:: Nov 2012
Posts:: 100
Plugin Contributions:: 0

Re: Cart No Longer Working: blank page

I hate to be dense but "with my FTP program?" There are two index files one html and the other php. When I read the code in each there's not much there other than header and body tags.

Can you give me some idea what I should be seeing??

7 Dec 2012, 11:01 AM

#6

stevesh

Black Belt

Join Date:: Feb 2005
Location:: Lansing, Michigan USA
Posts:: 19,793
Plugin Contributions:: 2

Re: Cart No Longer Working: blank page

I meant that you would use your FTP program to look in the /logs folder for the error log files haredo referred to. Those will tell us what's causing your blank page problem.

7 Dec 2012, 7:55 PM

#7

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Cart No Longer Working: blank page

http://www.zen-cart.com/content.php?124-blank-page

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8 Dec 2012, 4:28 PM

#8

wwwd

Inactive

Join Date:: Nov 2012
Posts:: 100
Plugin Contributions:: 0

Re: Cart No Longer Working: blank page

Well, the planets have aligned and the cart healed its own sweet self. ARGH but grateful, in any event.