Contact Us page is hanging up, ugghh

18 Dec 2012, 7:07 PM

Zen Follower

Join Date:: Oct 2012
Posts:: 282
Plugin Contributions:: 0

Contact Us page is hanging up, ugghh

The Contact Us page, the default one is stalling out and i have no idea why..?
don't even know where to start to troubleshoot? there's not a whole lot in the manual about the functionality of the contact us page.

can someone clue me in on what the problem might be?, or how to troubleshoot this?
it just hangs up after clicking 'send',

here's the link -
http://starlight.dev.ableengine.com/index.php?main_page=contact_us

huge thanks in advance,

18 Dec 2012, 7:11 PM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Contact Us page is hanging up, ugghh

There's only 3 files involved with the Contact Us page ... much like any other page in Zen Cart:

/includes/modules/pages/contact_us/header_php.php
/includes/languages/english/contact_us.php
/includes/templates/template_name_here/templates/tpl_contact_us_default.php

If it's hanging on Send, then perhaps there's a problem with your server's email engine, or with your email settings in Admin->Configuration->Email Options

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18 Dec 2012, 7:18 PM

tcarden

Zen Follower

Join Date:: Oct 2012
Posts:: 282
Plugin Contributions:: 0

Re: Contact Us page is hanging up, ugghh

ahh, thanks