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Problems with Big Royal Mail

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1 Jan 2013, 1:49 PM
#1
newbie_girl avatar

newbie_girl

New Zenner

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Nov 2012
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Problems with Big Royal Mail

Hi All,

I installed this mod last night but when I check a shipping price in my shop, the estimator doubles the price and says

Royal Mail 1st Class Recorded Signed For ™ "Packet" (Great Britain and Northern Ireland only in 2 boxes )

I have temporarily halved the price in the settings so it doubles to the correct price but the 'only in 2 boxes' text is still there.

Can anybody tell me what I've done wrong? Or how to remove the 'only in 2 boxes' text?

Thanks!

DD

2 Jan 2013, 12:56 PM
#2
schoolboy avatar

schoolboy

Totally Zenned

Join Date:
Jun 2005
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Cumbria, UK
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Re: Problems with Big Royal Mail

There are PACKAGING settings you need to configure in:

ADMIN >>> CONFIGURATION >>> SHIPPING/PACKAGING

You need to adjust the TARE values, and set minimum box weights. This feature allows store owners to factor in the WEIGHT of packaging materials to add to the total CART weight.

How you manipulate these variable depends on your own unique circumstances.

3 Jan 2013, 4:29 PM
#3
newbie_girl avatar

newbie_girl

New Zenner

Join Date:
Nov 2012
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Re: Problems with Big Royal Mail

Thank you. It's working perfectly now :)