picandnix:
It can take a few days for some browsers to pick it up. Be patient and it'll happen assuming you've created it correctly.
I have put the favicon in my root file and still nothing has happened. When I look at the source code of the loaded shop favicon is not being called. DTK finds;
/homepages/20/d503465712/htdocs/shops/ZenCart/eshop/includes/templates/westminster_new/common/html_header.php
Line #54 : <?php if (defined('FAVICON')) { ?>
Line #55 : <link rel="icon" href="<?php echo FAVICON; ?>" type="image/x-icon" />
Line #56 : <link rel="shortcut icon" href="<?php echo FAVICON; ?>" type="image/x-icon" />
Line #57 : <?php } //endif FAVICON ?>