Forums / PayPal Express Checkout support / I don't understand why my Paypal Express Checkout is not working

I don't understand why my Paypal Express Checkout is not working

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13 Jan 2013, 5:43 AM
#1
westseedfarm avatar

westseedfarm

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Aug 2012
Posts:
17
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I don't understand why my Paypal Express Checkout is not working

I have followed all instructions properly, and I don't understand why the only option that becomes available upon checkout is Money Order.

I have filled in my Api Username, Signature, and Signature Code.

I have Auto Return Set to on and my return URL set to http://www.westseedfarm.com/index.php?main_page=checkout_process

PDT Is on and I have an Identity Token, but don't know where enter this in the Zencart Admin. Encrypted Website payments are off.

What an I doing wrong that it won't let me check out?

Also, I had a Zen Cart store previously set up and working fine, but that was wiped out and I am on a new server now. Maybe paypal is still hooked into the old site? Don't know if that info is important or not.

13 Jan 2013, 7:31 AM
#2
drbyte avatar

drbyte

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Join Date:
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Posts:
63,513
Plugin Contributions:
176

Re: I don't understand why my Paypal Express Checkout is not working

Please copy and paste all your settings from your Admin->Modules->Payment->PayPal Express Checkout screen.
And indicate what version of Zen Cart you're using, and all plugins you've installed.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

13 Jan 2013, 3:52 PM
#3
westseedfarm avatar

westseedfarm

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Re: I don't understand why my Paypal Express Checkout is not working

DrByte:

Please copy and paste all your settings from your Admin->Modules->Payment->PayPal Express Checkout screen.
And indicate what version of Zen Cart you're using, and all plugins you've installed.

PayPal Express Checkout (rev1.5.1)
Manage your PayPal account.

Configuration Instructions:

  1. Sign up for your PayPal account - click here.

  2. Ensure you have entered the appropriate security data for username/pwd etc, below.

  3. In your PayPal account, enable Instant Payment Notification:
    under "Profile", select Instant Payment Notification Preferences
    click the checkbox to enable IPN
    if there is not already a URL specified, set the URL to:
    http://westseedfarm.com/ipn_main_handler.php
    Requirements:
    *CURL is used for outbound communication with the gateway over ports 80 and 443, so must be active on your hosting server and able to use SSL.

Enable this Payment Module
True

Sort order of display.
0

Payment Zone
California

Express Checkout Shortcut Button
On

Set Order Status
Processing [2]

Set Unpaid Order Status
Pending [1]

Set Refund Order Status
Pending [1]

Express Checkout: Require Confirmed Address
No

Express Checkout: Select Cheapest Shipping Automatically
Yes

Express Checkout: Skip Payment Page
Yes

Express Checkout: Automatic Account Creation
Yes

Payment Action
Final Sale

Transaction Currency
Selected Currency

Store (Brand) Name at PayPal

Allow eCheck?
Any

PayPal Page Style
Primary

API Signature -- Username
westseedfarm_api1.gmail.com

API Signature -- Password


API Signature -- Signature Code


PayPal Mode
PayPal

Live or Sandbox
live

Debug Mode
Off

13 Jan 2013, 3:55 PM
#4
westseedfarm avatar

westseedfarm

New Zenner

Join Date:
Aug 2012
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Re: I don't understand why my Paypal Express Checkout is not working

Also, I just changed my return url in paypal settings to

http://westseedfarm.com/ipn_main_handler.php

13 Jan 2013, 7:02 PM
#5
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
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Re: I don't understand why my Paypal Express Checkout is not working

westseedfarm:

Payment Zone
California
You've got the module restricted to only be available to customers whose billing address is in the zone defined by your California Zone Definition. And I'm guessing you're testing checkout with an address from some other region.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

13 Jan 2013, 10:21 PM
#6
westseedfarm avatar

westseedfarm

New Zenner

Join Date:
Aug 2012
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Re: I don't understand why my Paypal Express Checkout is not working

DrByte:

You've got the module restricted to only be available to customers whose billing address is in the zone defined by your California Zone Definition. And I'm guessing you're testing checkout with an address from some other region.

Thanks, that solved the problem.