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Store Suddenly Being really slow

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1 Feb 2013, 3:08 AM
#1
nicksab avatar

nicksab

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Store Suddenly Being really slow

Hey everyone,

I am havingsome issues with my zen caret store at https://www.royal-fleur.com

The home page loads fine ( slow but fine ) but when i want to see a product, it just hang there.

The product eventually shows up after a while but sometimes it doesn t not show anything except logo and sideboxes.

Could anyone take a look and help me put here?

http://www.royal-fleur.com

Thank you in advance for your help.

1 Feb 2013, 3:26 AM
#2
kobra avatar

kobra

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Re: Store Suddenly Being really slow

Try enabling parse time display

admin > config > logging > Display The Page Parse Time > set to true

1 Feb 2013, 5:16 AM
#3
nicksab avatar

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Re: Store Suddenly Being really slow

I enable the parse time as suggested.

I am getting the following when accessing the home page: Parse Time: 1.173 - Number of Queries: 541 - Query Time: 0.58311116897583

I am getting the following when trying to look at a product: Parse Time: 1.072 - Number of Queries: 582 - Query Time: 0.57140655610657

I am not sure what to get from these reading. Is it bad or good?

1 Feb 2013, 5:26 AM
#4
drbyte avatar

drbyte

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Re: Store Suddenly Being really slow

The Query Time is how much time is taken by the database. The Total Parse Time is the amount time it's taking to draw the page (including the Query Time in that total).

Your numbers reveal that your slowdown comes from your server's CPU being too busy to process all the things it's being asked to do.

Related article:
http://www.zen-cart.com/content.php?63-how-do-i-speed-up-my-site

1 Feb 2013, 5:33 AM
#5
nicksab avatar

nicksab

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Re: Store Suddenly Being really slow

Thank you DrByte for your explanation. I went thru the suggested articles already and seems that my hosting server is being overwhelmed or too busy.

I am currently using webhero as a hosting company on a linux server but it is not dedicated.

Any suggestions on what i should to get my store load faster? what should i request from my hosting provider? Should i get a dedicated server?

Thanks again for your help on this

1 Feb 2013, 6:40 AM
#6
drbyte avatar

drbyte

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Re: Store Suddenly Being really slow

It's rare that a dedicated server would be necessary. That would usually only be needed if your store is in the scale of getting thousands of visitors per minute.

But it's similarly true that many "shared hosting" servers are very poorly tuned, or are "over-sold", as in too many hosting accounts for the amount of horsepower the server has.

First course of action: complain to your hosting company.
And check out other options and see what you can get for the same money. See the hosting options on the "Services" page here. Click the Services button at the top of this page.