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Customer request invoice after delivery showing that payment has been made.

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11 Feb 2013, 3:04 AM
#1
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coucho

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Customer request invoice after delivery showing that payment has been made.

Using v150 and a customer has requested an invoice showing a $0.00 balance after the product has been delivered.
The email sent to them after delivery only states its been delivered.
How is this accomplished from the admin & if it is not built in, is there a plugin that can make this happen?

Thanks in advance.

11 Feb 2013, 3:20 AM
#2
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schoolboy

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Re: Customer request invoice after delivery showing that payment has been made.

coucho:

Using v150 and a customer has requested an invoice showing a $0.00 balance after the product has been delivered.
The email sent to them after delivery only states its been delivered.
How is this accomplished from the admin & if it is not built in, is there a plugin that can make this happen?

Thanks in advance.

Zencart is a shopping system, not an accounting system.

If your customer wants invoices and statements, these are best produced in an accounting system.

Zencart can be integrated with QUickBooks .

20 years a Zencart User

11 Feb 2013, 3:25 AM
#3
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coucho

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Re: Customer request invoice after delivery showing that payment has been made.

Yes I agree schoolboy. Just wondering if I was overlooking something in the admin. I'll look into quickbooks.

Thanks.

11 Feb 2013, 3:34 AM
#4
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ajeh

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Re: Customer request invoice after delivery showing that payment has been made.

Wonder what Amazon or Dell does when they order from them ... :lookaroun

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11 Feb 2013, 3:37 AM
#5
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coucho

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Re: Customer request invoice after delivery showing that payment has been made.

Yeah no kidding. One thing I thought about is editing the delivered email to read "payment has been made in full" but I don't know which file to edit.

11 Feb 2013, 6:20 AM
#6
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gilby

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Re: Customer request invoice after delivery showing that payment has been made.

coucho:

Yeah no kidding. One thing I thought about is editing the delivered email to read "payment has been made in full" but I don't know which file to edit.
Why not just "update" their order, stating the same thing?
They will receive an email stating whatever you write.