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Customer Account Created Date Rolling Forward

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21 Feb 2013, 4:09 PM
#1
wwwd avatar

wwwd

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Customer Account Created Date Rolling Forward

After receiving an inquiry via my cart today, I went looking for a customer. I didn't find her via a name search in the admin panel, so ran a quick SQL query for her e-mail address.

When I went back to the Admin homepage, imagine my elation when I saw that I had a happy number of guests that had created an account today - not a bad day's work for only 8:00 AM!

Then, I clicked on one of the names and lo and behold, every guest on that page had today's date, too. Then I looked at their very low ID numbers and realized something was afoot.

Any ideas on what went wrong?

Tom

21 Feb 2013, 5:48 PM
#2
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kobra

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Re: Customer Account Created Date Rolling Forward

every guest on that page had today's date, too
What date were you expecting to see???

21 Feb 2013, 11:07 PM
#3
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wwwd

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Re: Customer Account Created Date Rolling Forward

I would have thought that the Created date would have been the date they opened their account or I loaded them into the Customer table.

21 Feb 2013, 11:37 PM
#4
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Re: Customer Account Created Date Rolling Forward

Sounds like an old addon run amuck.
And probably related to importing data with wrong values (or NULLs) in the customers_info table, such that the search ends up touching records and updating the NULLs so that they're not null, thus switching them to today's date.

I saw that happen on one site, and the only factor I could verify was that the customers_info data had been imported by someone incorrectly. The problem was fixed by replacing those NULLs with valid data.

21 Feb 2013, 11:39 PM
#5
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Re: Customer Account Created Date Rolling Forward

I saw that I had a happy number of guests that had created an account today
Well from what you posted I am confused???

22 Feb 2013, 12:58 AM
#6
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Re: Customer Account Created Date Rolling Forward

kobra:

Well from what you posted I am confused???

Me also.

This could be something that needs looking into with phpmyadmin.

Can you explain further?

James

28 Feb 2013, 2:00 AM
#7
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wwwd

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Re: Customer Account Created Date Rolling Forward

Well, each day ALL of my customers' accounts are showing that they were created THAT day. Instead of being frozen in time. At first, I thought that maybe someone had updated their information but then when I looked at each record, I realized that it couldnt' be true.