Zen Cart Logo
Forums / General Questions / Can't Login To Admin

Can't Login To Admin

Views: 2,871

Results 1 to 8 of 8
26 Feb 2013, 12:26 PM
#1
firstcapitalfirearms avatar

firstcapitalfirearms

Zen Follower

Join Date:
Sep 2012
Posts:
196
Plugin Contributions:
0

Can't Login To Admin

For some reason and I don't know what reason or why but I am unable to login to my admin. I recently enabled my private SSL to my whole admin and things seem to be working fine. I went back to the admin about 20 minutes later and I was logged out. I tried to log back in and was unable to. I requested my password to be reset and then I got a ""There was a security error when trying to login". I then tried to create a new password but I received the new error ""There was a security error when trying to login. Sorry, your new password was rejected. Passwords must contain both letters and numbers, must be at least 7 characters long, and must not be the same as the last 4 passwords used. Passwords expire every 90 days, after which you will be prompted to choose a new password".

I was instructed to disable the SSL and requested the password be reset again. Currently I entered the new reset password and created a new password without getting an error message. I am still not able to login as when I input my new password that I created the admin just keeps asking me to login, no error messages.

Any help is greatly appreciated.

Thanks
Mark

26 Feb 2013, 10:34 PM
#3
firstcapitalfirearms avatar

firstcapitalfirearms

Zen Follower

Join Date:
Sep 2012
Posts:
196
Plugin Contributions:
0

Re: Can't Login To Admin

kobra:

Try this

http://www.zen-cart.com/content.php?44-how-do-i-change-or-reset-my-admin-password-%28i-lost-it%29

Sorry I am new to this, do I enter exactly like the box shows below.

DELETE FROM admin WHERE admin_name = 'Admin';
INSERT INTO admin (admin_name, admin_email, admin_pass, admin_profile)
VALUES ('Admin', 'admin@localhost', '351683ea4e19efe34874b501fdbf9792:9b', 1);

Thanks

Mark

27 Feb 2013, 2:40 AM
#4
kobra avatar

kobra

Black Belt

Join Date:
Aug 2005
Location:
Arizona
Posts:
31,500
Plugin Contributions:
4

Re: Can't Login To Admin

Yes, use phpmyadmin and load your database
Then use the sql command/tab and paste it exactly as described

26 May 2015, 8:49 AM
#5
doodlebuckets avatar

doodlebuckets

Totally Zenned

Join Date:
Jul 2005
Posts:
497
Plugin Contributions:
0

Re: Can't Login To Admin

I successfully changed my login info via cpanel but when I try to login, it says that my password is wrong. Please help...

26 May 2015, 12:03 PM
#6
kobra avatar

kobra

Black Belt

Join Date:
Aug 2005
Location:
Arizona
Posts:
31,500
Plugin Contributions:
4

Re: Can't Login To Admin

Doodlebuckets:

I successfully changed my login info via cpanel
One cannot change a ZenCart login via cpanel

26 May 2015, 12:28 PM
#7
mc12345678 avatar

mc12345678

Totally Zenned

Join Date:
Jul 2012
Posts:
16,908
Plugin Contributions:
2

Re: Can't Login To Admin

Doodlebuckets:

I successfully changed my login info via cpanel but when I try to login, it says that my password is wrong. Please help...
If using: https://www.zen-cart.com/content.php?126-i-cant-login-to-the-admin-after-installing-zen-cart
Then be sure to use the proper capitalization of username and password offered by the section about setting a password that has been "forgotten", which is provided in an earlier post, sorry.

kobra:

One cannot change a ZenCart login via cpanel

Yes you can by following the instructions provided in the above link (after digging deeper into the other link(s), specifically the one about a forgotten password).

26 May 2015, 2:13 PM
#8
kobra avatar

kobra

Black Belt

Join Date:
Aug 2005
Location:
Arizona
Posts:
31,500
Plugin Contributions:
4

Re: Can't Login To Admin

mc12345678:

Yes you can by following the instructions
That is not strictly cpanel but more to the point phpmyadmin which was not referenced in post