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payment methods aren't showing up at checkout

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2 Mar 2013, 7:00 PM
#1
traderzn avatar

traderzn

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payment methods aren't showing up at checkout

At checkout I only get one payment method when I have 3 that I have installed and enabled.
my site is https://www.numerology123.co.za

2 Mar 2013, 8:51 PM
#2
schoolboy avatar

schoolboy

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Re: payment methods aren't showing up at checkout

Have you given each module a unique SORT ORDER NUMBER? Is ENABLED set to "True" ?

2 Mar 2013, 10:23 PM
#3
ajeh avatar

ajeh

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Re: payment methods aren't showing up at checkout

What three payment modules do you have installed?

3 Mar 2013, 2:28 PM
#4
traderzn avatar

traderzn

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Re: payment methods aren't showing up at checkout

@Schoolboy , yes I have to both
@Ajeh , Payfast - working
online bank transfer - not working
COD - not working

4 Mar 2013, 12:48 PM
#5
rodg avatar

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Re: payment methods aren't showing up at checkout

traderzn:

@Schoolboy , yes I have to both
@Ajeh , Payfast - working
online bank transfer - not working
COD - not working

Are the payment zones set/valid for the non working modules?
What color are the 'status' buttons? All green?

Apologies for all the 'silly' questions.

Cheers
Rod

4 Mar 2013, 7:09 PM
#6
traderzn avatar

traderzn

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Re: payment methods aren't showing up at checkout

yes zones are set to non and buttons are green

4 Mar 2013, 8:20 PM
#7
ajeh avatar

ajeh

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Re: payment methods aren't showing up at checkout

Be aware that COD only works on an order of Physical Products and not with anything Virtual such as Gift Certificates or Downloads ...

5 Mar 2013, 5:52 AM
#8
rodg avatar

rodg

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Re: payment methods aren't showing up at checkout

traderzn:

yes zones are set to non and buttons are green

Hmmm, we really don't have a lot to go by now.

If I were in your position, the 1st thing I'd try is to enable another payment module. I suggest the check/money order (because there is so little that can go wrong with this module). Logic suggests that this probably won't show up either, but if it does we'll then be able to backtrack to see why this acts differently than the others.

If it doesn't show up, my next suggestion would be to temporarily revert back to the 'classic green' template to see if that has any effect. If that solves the problem then we'll be looking at a template related issue. If it doesn't solve the problem .... Hmmm.. lets wait and see before we go down that road.

Cheers
Rod

ps. Don't forget to check your log files. These will often show the cause of many errors. Even those you aren't even aware of.