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Change order email from my store to from customers email?

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10 Mar 2013, 2:37 AM
#1
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magicman

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Change order email from my store to from customers email?

Change order email from my store to from customers email?

How do I have the orders come from the customers email instead of from my store?

Thank you.

Thank you, Sincerely, MagicMan

10 Mar 2013, 2:41 AM
#2
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fairestcape

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Re: Change order email from my store to from customers email?

The customer is not the store - - your STORE is the place that gets the order, so your STORE will alert you to that fact. You can send COPIES of order confirmations to yourself, which detail who placed the order:

Admin Panel... Configuration... Email Settings... Send Copy of Order Confirmation Emails To

10 Mar 2013, 2:55 AM
#3
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magicman

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Re: Change order email from my store to from customers email?

I just upgraded to the new version. In my old version I was able to change the from email to the customer email instead of from My Store so that it would automatically link to the customers contact in my contact manager program which handles all of my emails. I know there is a way to do it, I just cannot remember what I did back then.

Thank you, Sincerely, MagicMan

10 Mar 2013, 3:00 AM
#4
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fairestcape

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Re: Change order email from my store to from customers email?

Do you have a backup of the "old store" ?

It might take a bit of digging, but this sounds like a customized function - and if you find it, there should not be a problem bringing it into your new upgrade.

One way to look for it is to COMPARE the old set of files with the CORE SOFTWARE of the same version. As this is likely to be an ADMIN function, start looking for differences in that area.

Use WINMERGE or BEYOND COMPARE to do bulk file comparisons.

10 Mar 2013, 2:19 PM
#5
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magicman

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Re: Change order email from my store to from customers email?

This is what you need to do:

/includes/classes/order.php
around line 1012 towards the bottom you will see:

$extra_info['TEXT'], STORE_NAME, EMAIL_FROM, $html_msg, 'checkout_extra', $this->attachArray);

This line needs to be changed to:
$extra_info['TEXT'], $this->customer['firstname'] . ' ' . $this->customer['lastname'], $this->customer['email_address'], $html_msg, 'checkout_extra', $this->attachArray);

This will receive your order email to come from cutomer name and email in the subject so that it will automatically attach to your contact in any contact manager software like Act or Goldmine.

Hope this helps. Thanks for the fast relpy.

Thank you, Sincerely, MagicMan