Free shipping amount changes when there are downloads in cart

LOL... Guess I'm closer. I had saved my old zones.php and just renamed it in case of problems. When problems showed up, I renamed yours and corrected the name on my orig file. But still I couldn't see the zone rates module. (I didn't add the rename to the extension - that was the prob, I guess.)

No remove buttons were available at all because nothing was showing up on the right for anything in the shipping modules. Your comments gave me the idea to delete the file you gave me. And viola! Everything on the right is back.

Will do the other stuff you mentioned and get back later.

Yah - I'm still on v 1.3.8. I want to start the updated version clean because I have too many things installed that I want to get rid of. Big project for my level of experience, but it's started....

OK - update.

The modules>shipping page displays correctly with no errors when I rename the extension on either your file or my orig file. So no debug logs.

However, shipping (and only the lowest price) is still charged on emailed files when I use the file you gave me.

I did remove the FREE SHIPPING! module and still have the problem. I don't remember why I had it activated. Hope I don't run into something down the road....

You want the FREE SHIPPING! freeshipper enabled for when you have only Downloads and such in the cart ...

When you have the shipping module that I gave you loaded on the server ... do a REMOVE, INSTALL and reconfigure ...

Post your settings for that show in the right hand column so I can see what they are and see if there is an error in them ...

Make sure you changed the 54 to whatever your categories_id is for the parent_id, I am assuming that is 109 ...

Also, if you could uncomment the line for:

echo '$_SESSION[cart]->free_shipping_prices(): ' . $_SESSION['cart']->free_shipping_prices() . ' $reduce_price: ' . $reduce_price . '<br>';

Then put a Product with the email in the cart and a regular product in the cart ... and try the shipping to see what it reads ...

Posting the results would be helpful and the two Products that you used to test ...

FREE SHIPPING! is again enabled....

Did a remove, install, and reconfigure on the zones.php that you gave me....

Settings for zones based rates:

Zone Based Rates
Enable Zones Method
True

Calculation Method
Price

Tax Class
--none--

Tax Basis
Shipping

Sort Order
0

Skip Countries, use a comma separated list of the two character ISO country codes

Zone 1 Countries
US

Zone 1 Shipping Table
56:6.25,149.99:12.95,1000:0

Zone 1 Handling Fee
0

Handling Per Order or Per Box Zone 1 (when by weight)
Order

Zone 2 Countries
CA,MX

Zone 2 Shipping Table
55:20.95,74.99:40.95,1000:54.95

Zone 2 Handling Fee
0

Handling Per Order or Per Box Zone 2 (when by weight)
Order

Zone 3 Countries
00

Zone 3 Shipping Table
55:24.95,74.99:60.95,1000:78.95

Zone 3 Handling Fee
0

Handling Per Order or Per Box Zone 3 (when by weight)
Order

categories_id is 109...

That code is uncommented...

Most often, I'm testing with this product for download file type (.QLI) and also for the emailed file type:
http://www.threesistersfabric.com/digitized-patterns-109/feathers-113/abundant-feathers-border-1285.html

But I've also used this product:
http://www.threesistersfabric.com/digitized-patterns-109/feathers-113/abundant-feathers-corner-1286.html

When I put the download type in the cart - no shipping is charged. As soon as I add the emailed file (either independently or with a download file) I get a $6.25 charge. Interestingly I get a $6.25 charge regardless of dollar amount ordered. At the top of the shipping estimator window, I get this: > $_SESSION[cart]->free_shipping_prices(): 0 $reduce_price: 135

$_SESSION[cart]->free_shipping_prices(): 0 $reduce_price: 135

Thanks a million for your help!

Just as a test for something that I am working on, what happens if you change the settings:

[B]Zone 1 Shipping Table[/B]
56:6.25,149.99:12.95,1000:0

to read:

[B]Zone 1 Shipping Table[/B]
[B]0:0.00,[/B]56:6.25,149.99:12.95,1000:0

and then follow that pattern for Zone 2 and Zone 3?

I think that did it. It seems to work A-OK now.

The only "unusual" thing that happens is that when a download is put in the cart - the shipping estimator window will say something like "Downloads. No shipping." This is "normal". However, when an emailed file is put in the cart the shipping page comes up like as though there will be a shipping charge. But the good news is now the shipping total is $0.00 - regardless of the amount purchased. I might know this is "unusual", but my customers won't really care as long as their not paying shipping for emailed files! :) So, I'm good.

And all works fine if merchandise is added to the cart. Shipping totals test just like they should.

Unless you have other advice, I'm a happy camper now. Thanks a million, Linda!

You would have to do a lot more customization to get the Email to read like the Downloads ...

If this works, as is, for you then this is the easiest solution ...

You can comment out that echo line for the information now that it is working ...

All is well! I commented out that line and everything works great.

Thanks again for your help!

You are most welcome ... thanks for the update that this is able to work for you now ... :smile: