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Hide estimated delivery date

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31 Mar 2013, 2:59 AM
#1
sports_guy avatar

sports_guy

Totally Zenned

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Hide estimated delivery date

I have both USPS and UPS enabled for a clients store. When I run the shipping calculator and when someone checks out they see shipping quotes that look like this:

Available Shipping Methods     Rates

United States Postal Service (Standard Post (4 - 7 days))     $7.60
United States Postal Service (Priority Mail (2 - 3 days))     $7.60
United Parcel Service (Ground)     $12.57

Because of this (and a busy shop) the client get lots of request asking: "Your shop said it would be here in 3 days, yet it's been a week. Where is my delivery?" The client usually mails every couple of days, so this is a problem. Can I remove/hide the estimated the delivery dates (4-7 days, 2-3 days, etc) from both USPS and UPS. They don't offer overnight, 2nd day, etc so we do not need the delivery times showing inaccuracies.

Even though the shipping times are stated in the FAQ's and terms, this is causing issues among our customers. Help!

31 Mar 2013, 1:25 PM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
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Ohio
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Re: Hide estimated delivery date

In the USPS shipping module you will see settings for:

USPS Options
Select from the following the USPS options.

Display weight
Display transit time

1 Apr 2013, 3:20 PM
#3
sports_guy avatar

sports_guy

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Re: Hide estimated delivery date

Thank you so much. Sometimes I just miss the easy things, even when I am staring right at them!

1 Apr 2013, 3:20 PM
#4
ajeh avatar

ajeh

Oba-san

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Re: Hide estimated delivery date

We likes to hide 'em in plain site ... :cool:

1 Apr 2013, 6:51 PM
#5
sports_guy avatar

sports_guy

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Re: Hide estimated delivery date

Conspiracy! I knew it! :smile: Now if I can just find my keys...