Forums / General Questions / Sub total and Total not showing on checkout pages 2 and 3

Sub total and Total not showing on checkout pages 2 and 3

Started by moksha on 9 Apr 2013, 1:01 PM · Views: 1,212

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9 Apr 2013, 1:01 PM
#1
moksha avatar

moksha

New Zenner

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Apr 2008
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Sub total and Total not showing on checkout pages 2 and 3

Hello,

I'm trying to figure out why sub-total and total won't show up on my checkout pages 2 and 3... I've been searching to see if I can identify the files which define those calculations (maybe they are missing) but to no avail, and in the forum I cannot find similar issues posted. Can someone please tell me were to look and what to do to solve this issue?

https://www.triskilian.com

PHP Version: 5.2.17
MySQL: 5.5.30

add-ons installed:

backup_zc_v1
ckeditor_plugin_for_zen_cart_3-6
css-js-loader
jScroller Sidebox Package (which doesn't work, but can fix that later)
login_box_v1-6 (or v1-5, don't remember, seems I have downloaded both)
Shopping Cart with Image Sidebox
zen_lightbox-v1.6.4_1.20120428

Thanks

9 Apr 2013, 1:47 PM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
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Re: Sub total and Total not showing on checkout pages 2 and 3

Check the Modules ... Order Totals ... do you see the Sub-Total ot_subtotal and Total ot_total are installed with green icons on them?

Do all of your Order Total modules have unique Sort Order settings?

Check to see if you have any errors in your debug logs ...

Is this a Clean install or an Upgrade?

Has this ever worked?

What happens if you switch to the Classic Template, do they show?

Linda McGrath
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9 Apr 2013, 2:51 PM
#3
moksha avatar

moksha

New Zenner

Join Date:
Apr 2008
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Re: Sub total and Total not showing on checkout pages 2 and 3

As I thought, ot_subtotal and ot_total files were missing in my order total folder, I just couldn't recall what the names of those files were and where to look. They had worked before, yes (this is a clean install), the fact is I was testing Numinix's fast and easy checkout add-on yesterday and probably deleted those 2 by mistake...
Thanks so much for your guidelines Ajeh, issue now solved! :smile:

9 Apr 2013, 2:56 PM
#4
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
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Re: Sub total and Total not showing on checkout pages 2 and 3

Coolness ... glad that you have these working now and deduced the cause of this issue ... thanks for posting back the cause/solution and that this is now working for you ... :smile:

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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