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Admin page not showing after host moved site

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16 Apr 2013, 6:20 PM
#1
rollerboy avatar

rollerboy

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Admin page not showing after host moved site

My hosting Company Startlogic, experienced a Bruteforce Bot attack last week on thier WordPress sites.
In trying to defend thier sites, moved my pages thus changing my config paths.
I've managed to fix the config paths, the site process orders and can be seen but,
I cannot acces my admin page. it is just white.
What other pages and paths must I fix to resume?

I have read through the FAQs but nothing seems relevant to my situation.
Startlogic does not support Zencart

https://www.carwashdoors.com/catalog/

Thanks in advance.

16 Apr 2013, 6:30 PM
#3
lat9 avatar

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Re: Admin page not showing after host moved site

You don't indicate what version of Zen Cart you're running. Check for some debug .log files, present in your /logs folder (v1.5.0 and later) or /cache folder; there's a configuration error somewhere ...

18 Apr 2013, 1:43 PM
#4
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Re: Admin page not showing after host moved site

Thanks for the replies.
I am running v.1.3.8. I know I need to update but when your site is running perfectly you tend to leave it alone.
I have had hundreds of transactions prior to my host moving files around. I currently am able to do business, but cannot access the admin side of the site.
I have run through all of Kobras reccomendations on the Blank page thread. No errors show in the cache folder, "the define('STRICT_ERROR_REPORTING', true);"
Shows nothing except that Error reporting is on.
There were no customization attempts prior to this.

I am ready to try other suggestions.
I appreciate the responses.

18 Apr 2013, 2:11 PM
#5
kobra avatar

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Re: Admin page not showing after host moved site

No errors show in the cache folder
I am running v.1.3.8
Did you install the debug utility??
http://www.zen-cart.com/downloads.php?do=file&id=606

18 Apr 2013, 3:00 PM
#6
rollerboy avatar

rollerboy

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Re: Admin page not showing after host moved site

I did. It returned no errors.
I rechecked the installation and it was installed one directory too low.
I reinstalled. Checked Directions again and ran the script, It Returned (w/o redaction):

[18-Apr-2013 10:18:32] PHP Warning: main(/home/users/web/***//public_html/catalog/agdsadmin/includes/autoload_func.php) [<a href='function.main'>function.main</a>]: failed to open stream: No such file or directory in /hermes//*****/sl.doorguy/public_html/catalog/agdsadmin/includes/application_top.php on line 131

[18-Apr-2013 10:18:32] PHP Warning: main(/home/users/web/***///public_html/catalog/agdsadmin/includes/autoload_func.php) [<a href='function.main'>function.main</a>]: failed to open stream: No such file or directory in /hermes//*****/sl.doorguy/public_html/catalog/agdsadmin/includes/application_top.php on line 131

[18-Apr-2013 10:18:32] PHP Fatal error: main() [<a href='function.require'>function.require</a>]: Failed opening required '/home/users/web//***//public_html/catalog/agdsadmin/includes/autoload_func.php' (include_path='.:/usr/local/lib/php-4.4.9/lib/php') in /hermes//*****//sl.doorguy/public_html/catalog/agdsadmin/includes/application_top.php on line 131

What do I do next?

18 Apr 2013, 3:40 PM
#7
kobra avatar

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Re: Admin page not showing after host moved site

Use FTP and look for this file and insure that it is not a zero byte file

/home/users/web//****/*****/public_html/catalog/agdsadmin/includes/autoload_func.php

18 Apr 2013, 3:55 PM
#8
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Re: Admin page not showing after host moved site

It was not there.
It is there now @ 3.94kb

Ran Debug Script
Returned same error 4 times on one attempt:
PHP Fatal error: Cannot instantiate non-existent class: notifier in /hermes/****///public_html/catalog/agdsadmin/includes/autoload_func.php on line 79

The Path in the error message is different than the new path the hosting Co. gave.
Relevant?

18 Apr 2013, 5:34 PM
#9
drbyte avatar

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Re: Admin page not showing after host moved site

Rollerboy:

The Path in the error message is different than the new path the hosting Co. gave.
Relevant?Yes, very relevant. It means your configure.php file contents are still pointing to the old folders from the old host.

Also worth a read: http://www.zen-cart.com/content.php?142-i-want-to-move-my-zen-cart-installation-to-another-host-or-a-different-server

19 Apr 2013, 7:18 PM
#10
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Re: Admin page not showing after host moved site

I hired out the fix.
He checked my config.php file to find that the path that I had installed had one more directory than needed.
He deleted the directory on the path and it worked fine.
Double check your paths on your config files. One slash will mess it up.

Thanks Kobra and DrByte, you were a great help and I appreciate it

19 Apr 2013, 7:40 PM
#11
drbyte avatar

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Re: Admin page not showing after host moved site

Glad you got it sorted out!

A reminder that following the "move instructions" I posted earlier will give you a correct set of configure.php files for the new server, which basically avoids all the trouble with editing the file to suit the new server.