Forums / General Questions / Additional images not showing in popup

Additional images not showing in popup

Views: 1,407

Results 1 to 9 of 9
17 Apr 2013, 5:21 PM
#1
wj694 avatar

wj694

New Zenner

Join Date:
Apr 2012
Posts:
17
Plugin Contributions:
0

Additional images not showing in popup

I am having a problem with additional images if you click on the additional images tab you will see it shows 2 images but if you click "large image" it does popup in new window and shows the new image name but only shows the original image not the new image I am not using image handler or litebox or anyother image addon. I did switch back to "classic template" and this did not solve the problem. Do you have any idea what may be causing this here is the link for the page

pet-services-directory.com/index.php?main_page=product_info&cPath=17183_23548_26537_26554&products_id=5

the only other add on's I am using are
Tabbedproductspro - already checked this one and is not the problem
easypopulate 4.0
reviews updated
CKEditor
also I am using zen cart 1.5.1

Thank you for your help

Wendy :frusty:

17 Apr 2013, 5:26 PM
#2
divavocals avatar

divavocals

Totally Zenned

Join Date:
Jan 2007
Location:
Los Angeles, California, United States
Posts:
10,011
Plugin Contributions:
3

Re: Additional images not showing in popup

wj694:

I am having a problem with additional images if you click on the additional images tab you will see it shows 2 images but if you click "large image" it does popup in new window and shows the new image name but only shows the original image not the new image I am not using image handler or litebox or anyother image addon. I did switch back to "classic template" and this did not solve the problem. Do you have any idea what may be causing this here is the link for the page

pet-services-directory.com/index.php?main_page=product_info&cPath=17183_23548_26537_26554&products_id=5

the only other add on's I am using are
Tabbedproductspro - already checked this one and is not the problem
easypopulate 4.0
reviews updated
CKEditor
also I am using zen cart 1.5.1

Thank you for your help

Wendy :frusty:

Did you check the FAQ section as I suggested earlier?? Did you see these articles???

Basics:
http://www.zen-cart.com/content.php?100-how-do-i-add-multiple-images-to-a-product
http://www.zen-cart.com/content.php?273-why-am-i-seeing-images-for-other-products-on-my-product-pages

Based on this, do you have your additional images configured correctly??

My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

17 Apr 2013, 5:30 PM
#3
kobra avatar

kobra

Black Belt

Join Date:
Aug 2005
Location:
Arizona
Posts:
31,500
Plugin Contributions:
4

Re: Additional images not showing in popup

Using Firefox - this is working for me....

Zen-Venom Get Bitten

17 Apr 2013, 5:33 PM
#4
divavocals avatar

divavocals

Totally Zenned

Join Date:
Jan 2007
Location:
Los Angeles, California, United States
Posts:
10,011
Plugin Contributions:
3

Re: Additional images not showing in popup

kobra:

Using Firefox - this is working for me....

On my work computer I am using IE, and I am getting the same result that the OP is reporting.. (main image shows in the popup when selecting additional images)

My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

17 Apr 2013, 5:44 PM
#5
divavocals avatar

divavocals

Totally Zenned

Join Date:
Jan 2007
Location:
Los Angeles, California, United States
Posts:
10,011
Plugin Contributions:
3

Re: Additional images not showing in popup

kobra:

Using Firefox - this is working for me....

DivaVocals:

On my work computer I am using IE, and I am getting the same result that the OP is reporting.. (main image shows in the popup when selecting additional images)

Just checked on my Android phone, and I am seeing the correct images in the pop-ups there..

My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

17 Apr 2013, 5:44 PM
#6
kobra avatar

kobra

Black Belt

Join Date:
Aug 2005
Location:
Arizona
Posts:
31,500
Plugin Contributions:
4

Re: Additional images not showing in popup

You can try renaming the directory

/images/dog parks/
to
/images/dogparks/

Then re-enter the image name for this product in the admin

and see if this has any affect

Spaces in directory/image names is bad form

Zen-Venom Get Bitten

17 Apr 2013, 5:45 PM
#7
wj694 avatar

wj694

New Zenner

Join Date:
Apr 2012
Posts:
17
Plugin Contributions:
0

Re: Additional images not showing in popup

I got it thank you again I had read the pages you suggested but kept missing it not only did I need to change the file name but I also needed to change the folder name from /images/dog parks to /images/dogparks
Thank you again :clap:

17 Apr 2013, 5:46 PM
#8
wj694 avatar

wj694

New Zenner

Join Date:
Apr 2012
Posts:
17
Plugin Contributions:
0

Re: Additional images not showing in popup

Thank you kobra and DivaVocals I didn't see your replay till after I posted

17 Apr 2013, 5:48 PM
#9
divavocals avatar

divavocals

Totally Zenned

Join Date:
Jan 2007
Location:
Los Angeles, California, United States
Posts:
10,011
Plugin Contributions:
3

Re: Additional images not showing in popup

wj694:

I got it thank you again I had read the pages you suggested but kept missing it not only did I need to change the file name but I also needed to change the folder name from /images/dog parks to /images/dogparks
Thank you again :clap:

Glad you are all sorted now.. And this might explain why the issue manifested itself only in IE (Internet Explorer), but not other browsers..

My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.