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"This page can't be displayed"

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28 Apr 2013, 5:18 PM
#1
joem83 avatar

joem83

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"This page can't be displayed"

I have seen the following error page appear "This page can't be displayed" ever so often. This has happened when I am in the Admin section adding products, and when I go to my store. This does not always happen, and appears to happen at random. What could be causing this, and how can I diagnose this issue. I have not seen any issues in the raw logs, nor are there are errors reported in the Log folder.

Thanks in advance

28 Apr 2013, 5:26 PM
#2
haredo avatar

haredo

Totally Zenned

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Re: "This page can't be displayed"

Please go to the root directory and click the folder called Logs and report back with the latest error ...

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28 Apr 2013, 5:28 PM
#3
joem83 avatar

joem83

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Re: "This page can't be displayed"

No errors files in the folder. I am wondering if the issue is connecting to the database, and something is happening at that point that causes it to fail [a time-out or something]