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Free shipping issue

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8 May 2013, 2:56 PM
#1
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fanisme

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Free shipping issue

I set admin/modules/shipping/FREE SHIPPING! to "ture" and turn off the other options, because I want a total free shipping for my store. But when I try to checkout, the delivery information show:
"Not Available At This Time
Sorry, we are not shipping to your region at this time.
Please contact us for alternate arrangements."

Appreciate if somebody could help.
Attachment 12462 Attachment 12464

8 May 2013, 3:06 PM
#2
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fanisme

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Re: Free shipping issue

fanisme:

I set admin/modules/shipping/FREE SHIPPING! to "ture" and turn off the other options, because I want a total free shipping for my store. But when I try to checkout, the delivery information show:
"Not Available At This Time
Sorry, we are not shipping to your region at this time.
Please contact us for alternate arrangements."

Appreciate if somebody could help.
Attachment 12462 Attachment 12464

Sorry, the last big image is from my mistake. Just leave it away.

8 May 2013, 7:15 PM
#3
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Re: Free shipping issue

The shipping module for FREE SHIPPING! freeshipper works on carts that have 0 weight or products marked as Always Free Shipping ...

Do all of your Products have 0 weight?

If so, check the setting in Configuration ... Shipping/Packaging ... that this is set to Yes

Order Free Shipping 0 Weight Status
If there is no weight to the order, does the order have Free Shipping?
0= no
1= yes

9 May 2013, 11:23 AM
#4
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Re: Free shipping issue

Ajeh:

The shipping module for FREE SHIPPING! freeshipper works on carts that have 0 weight or products marked as Always Free Shipping ...

Do all of your Products have 0 weight?

If so, check the setting in Configuration ... Shipping/Packaging ... that this is set to Yes

Thank you , you are right. It works.

9 May 2013, 2:44 PM
#5
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Re: Free shipping issue

Thanks for the update that this is now working for you ... :smile:

13 May 2013, 6:45 PM
#6
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Re: Free shipping issue

How would this be set to do Free Shipping over a certain amount and flat rate under that magic number?
I am lost as I have never had a client want to do this. Thanks in advance

13 May 2013, 6:58 PM
#7
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Re: Free shipping issue

Is Free Shipping over $XXX for everyone or is that limited to some people ...

13 May 2013, 7:26 PM
#8
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Re: Free shipping issue

Ajeh:

Is Free Shipping over $XXX for everyone or is that limited to some people ...

Everyone. We only ship to the Lower 48 cause I have not figured out how to do international shipping, fairly.

13 May 2013, 7:33 PM
#9
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Re: Free shipping issue

uswebworx:

Everyone. We only ship to the Lower 48 cause I have not figured out how to do international shipping, fairly.

everyone is not everyone if you mean just the 48 States ...

You could build a Zone Definition for the 48 States plus DC and then add that Zone to the Free Shipping Options freeoptions and set the Total >= XX.XX for the amount that you want ...

Then use the Flat Rate flat shipping and set the Zone for 48 States plus DC ...

Now, if you do not want the Flat Rate flat and the Free Shipping Option freeoptions to show at the same time, you would need to customize the Flat Rate flat shipping module:
/includes/modules/shipping/flat.php

to determine when to hide the Flat Rate flat shipping module based on the amount for the Free Shipping on Total >= XX.XX ....

So how would you like this to work? :lookaroun

13 May 2013, 8:09 PM
#10
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Re: Free shipping issue

Confused - will read over it and wait for client to answer. Basically all i know is
They want:
over $XX.XX free shipping
under $XX.XX flat rate shipping

I do Not understand everything else. And my other employee who does is in the desert with the army......

13 May 2013, 8:13 PM
#11
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Re: Free shipping issue

You said that you only ship to the 48 states and DC but said you wanted Free Shipping over $XX.XX for everyone ...

everyone would be the whole world and not limited to just the 48 States and DC ... so the question is, which is it?

The whole world?

or ... the 48 States plus DC?

The next question is, when Free Shipping is showing, do you also want to see Flat Rate flat shipping at the same time?

or ... do you want Flat Rate flat to disappear and only show the Free Shipping ... to do this requires some custome coding to the Free Shipping Option freeoptions shipping code ...

13 May 2013, 10:02 PM
#12
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Re: Free shipping issue

They want to ship to the USA plus Canada/Alaska/Hawaii.
The free shipping would only be the USA
Charge expedited shipping or whatever its called for Canada, Alaska and Hawaii.

Don't need or want any custom coding unless you're offering :-)
I want whatever can be done using the stock modules available to us. I am running version 1.5.1 btw

I have been badly sick the past month so not thinking or explaining clearly

Thank You

14 May 2013, 1:19 PM
#13
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Re: Free shipping issue

This FAQ, found on a search for:
zones

http://www.zen-cart.com/content.php?308-prepared-zone-definitions

will help you build a Zone for the US 48 plus DC you can use for the Free Shipping Options freeoptions and set the Total >= XX.XX ...

For Flat Rate for the USA plus Canada/Alaska/Hawaii, are you meaning US 48 plus DC and Canada/Alaska/Hawaii?

14 May 2013, 4:32 PM
#14
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Re: Free shipping issue

Ajeh:

This FAQ, found on a search for:
zones

http://www.zen-cart.com/content.php?308-prepared-zone-definitions

will help you build a Zone for the US 48 plus DC you can use for the Free Shipping Options freeoptions and set the Total >= XX.XX ...

For Flat Rate for the USA plus Canada/Alaska/Hawaii, are you meaning US 48 plus DC and Canada/Alaska/Hawaii?

Thank you - clients want to hire you :-)

14 May 2013, 5:55 PM
#15
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Re: Free shipping issue

Remember the Zen Cart Team when you are rich and famous ... :cool:

14 May 2013, 7:54 PM
#16
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Re: Free shipping issue

Ajeh:

Remember the Zen Cart Team when you are rich and famous ... :cool:
I don't ever want to be rich and famous those people are treated horrible. But I am already a celebrity, God loves me:-)

16 Jun 2013, 4:03 AM
#17
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Re: Free shipping issue

Before I kill you with details, let me say kudos to the Zencart Team for providing this outstanding software and support. You guys and gals rock!

I've been trying to figure out how to set up my shipping for my dropship supplied website for over a week now. I've read several help threads and this one seems to be the place where, maybe, I can get some good help.

I have 9 months, 8 - 16 hours a day, of website development with Zencart under my belt and have successfully learned how to get the data from my dropshipper into the cart. Shipping is kicking my but though...

I have zencart 1.5 with easypopulate 4.0, UPS, and database backup modules installed.

The UPS module:

It prices shipping nearly twice the rate that my dropshipper charges. I changed the module settings to match my dropshippers methods. That marginally lowered the rates. I also changed the tare settings in the admin configuration to 0 and that also only changed pricing marginally.

I changed the zone.php file to show 8 zones like UPS and tried creating the zones this way. However, there rates are based off of zip codes rather than states. Several states fell into 2 different zones if I did it this way...I nixed that idea completely.

I've been experimenting with the countries, zones, and definitions but I'm simply stumped...I don't get it :(

I even tried using pricing by attributes to add flat shipping rates back into the cost. That didn't work out, besides, I think that module is more for differences in prices between colors and sizes...please correct me if I'm wrong.

Initially, I turned on all of the shipping functions I needed in admin but that made all of the different methods of shipping show up when I ran a test order.

If a product is free shipping, I don't want any of the other methods showing up (at checkout).

If it is flat rate, I do not want any other methods showing up. I also need the flat rate charge, in my datafeed, to be added to the base price. I've experimented with adding this amount in my excel file but it will have an adverse effect the competitive display on my sale prices.

If my datafeed says the product is UPS, then I need only for the UPS option to show up at check out and the UPS rates to display properly and closer to the rates that my supplier is giving me.

If my datafeed says the product is USPS, then I need only for the USPS option to show up at check out and the USPS rates to display properly.

FedEx...same as above.

My dropshipper offers:

Free Shipping to 48 states
Flat Rate to 48 states
UPS Ground Rates (Residential) to 48 states
USPS Rates to 48 states

Now, dealing with all of these different methods has overwhelmed me and I know I need to focus on one at a time.

At present, only 1437 of the 7202 products are active on my site...that is the free shipping products. I can triple that amount if you can tell me how to handle the flat rate issue.

Obviously, I really want to get all 7202 products available for sale.

If you could point me in the right direction, I would really appreciate it.

Mike

16 Jun 2013, 3:36 PM
#18
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Re: Free shipping issue

What distinguishes the Free Shipping Products? Are you doing this based on Always Free Shipping or 0 weight?

What distinguishes the Products for Flat Rate flat shipping?

16 Jun 2013, 5:18 PM
#19
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Re: Free shipping issue

I don't have the 0 weight option enabled so it is apparently picking up off of the always free shipping column in the EP4 datafeed.

Flat rate is determined by the price in the datafeed column for shipping price.

5 different possibilities are listed in the column:

If it is flat rate the "price" is listed
If it is "UPS" then, UPS Ground is used
If it is "Free Shipping"... USPS is used
If it is "USPS"... handles flat and free shipping
If it is "FedEx"... it rarely used but dropshippers policy says they use them sometimes. I have yet to see a reference for them in the shipping price column after 9 months of working with 7202 products.

I did some more playing around last night and decided to turn on just the flat, free shipping options, free shipping, and UPS options...I turned off table rates and uninstalled the rest of the modules.

The free shipping products now only have the free shipping showing up when the order is placed.

Flat rates and UPS (Ground) still have the free shipping and flat rate options showing up at checkout.

UPS rates were actually lower than the dropshippers prices so I adjusted the tare weight to 3 to bring the price within pennies of what my supplier charges. I still don't know why I can not get exactly the same rates to show as my dropshipper...Is it even possible?

Ah, bells just went off. I'm going to change the shippers pick up from RDP back to CC to see what effect that has with only these modules turned on. I'll post the results here when I'm done.

I still need for only one shipping method to show for the product that is ordered and I have no clue where or how to do that.

I really appreciate your help Oba-san

Mike

16 Jun 2013, 6:13 PM
#20
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Re: Free shipping issue

Within the UPS module:

CC with tare set at 0 make the product $1.54 higher than drop shipper.

RDP with tare set to 0 makes the product $1.20 lower than the drop shipper.

Free and flat rate shipping are still showing up for a product that should only be UPS shipping.

If I adjust tare on a one pound product to get shipping price close to a dropshipper, then it messes up shipping on heavier products. Still lost...

Thanks,

Mike