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USPS Shipping Not Recognizing my customers' Canadian Addresses

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17 May 2013, 9:04 PM
#1
lafaverp avatar

lafaverp

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USPS Shipping Not Recognizing my customers' Canadian Addresses

As stated in the title, when a Canadian customer attempts to check out on my site vapesales.com they are confronted with:

United States Postal Service We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
If you prefer to use USPS as your shipping method, please contact us for assistance.
(Please check that your Zip Code is entered correctly.)

My ZC developer worked on this with no joy. Spoke to USPS and they stated that it definitely was a Zen Cart issue and they denied any involvement with Benghazi. I turned on debug. I get a Funk and Wagnall's size document in XML that means as much to me as the periodic table of elements. I tried to attach it but THAT errored out. :wacko:

So, any help would be dearly appreciated.

ZC Ver. 1.51
PHP Version: 5.2.17 (Zend: 2.2.0)

**International Shipping Methods
Select the international services to be offered:

Global Express
Global Express Non-Doc Rect
Global Express Non-Doc Non-Rect
Global Express Envelopes
Express Mail Int
Express Mail Int Flat Rate Env
Priority Mail International
Priority Mail Int Flat Rate Env
Priority Mail Int Flat Rate Small Box
Priority Mail Int Flat Rate Med Box
Priority Mail Int Flat Rate Lrg Box
First Class Mail Int Lrg Env
First Class Mail Int Package
First Class Mail Int Letter

**

17 May 2013, 9:24 PM
#2
drbyte avatar

drbyte

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Re: USPS Shipping Not Recognizing my customers' Canadian Addresses

What's the address you were trying to get a quote for shipping to?

.
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17 May 2013, 9:27 PM
#3
lafaverp avatar

lafaverp

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Re: USPS Shipping Not Recognizing my customers' Canadian Addresses

Thanks for the quick response. Actually any Canadian address. Here are a couple of examples:

6xx1 Mt. Prevost Rd
Duncan BC V9L5Z5
CANADA

1xx5 Chemin de la Canardiere #xxx
Quebec G1J2C3
CANADA

17 May 2013, 11:27 PM
#4
ajeh avatar

ajeh

Oba-san

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Re: USPS Shipping Not Recognizing my customers' Canadian Addresses

Please go to your Tools ... Developers Tool Kit ... and in the bottom input box enter:
usps.php

and select Catalog ... and click SEARCH ...

What comes up on the files that it finds?

What are your settings in the Configuration ... Shipping/Packaging ...

In the Modules ... Shipping ... what do you see if you click on USPS in the right hand panel?

Are you able to turn on the debug for logs and zip the file that is created when you go to the checkout_shipping page and attache that file?

Linda McGrath
If you have to think ... you haven't been zenned ...

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18 May 2013, 12:01 AM
#5
lafaverp avatar

lafaverp

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Re: USPS Shipping Not Recognizing my customers' Canadian Addresses

Thanks Ajeh,

Here is what I got.

** /home2/vapesale/public_html/includes/languages/english/modules/shipping/usps.php**
Line #12 : * @version $Id: usps.php 4867 2006-10-31 09:59:01Z drbyte $
/home2/vapesale/public_html/includes/modules/shipping/usps.php
Line #9 : * @version $Id: usps.php 15881 2010-04-11 16:32:39Z wilt $
18 May 2013, 12:31 AM
#6
ajeh avatar

ajeh

Oba-san

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Re: USPS Shipping Not Recognizing my customers' Canadian Addresses

You need to install a current version of USPS from our plugins library:
http://www.zen-cart.com/downloads.php?do=file&id=1292

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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18 May 2013, 12:53 AM
#7
lafaverp avatar

lafaverp

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Re: USPS Shipping Not Recognizing my customers' Canadian Addresses

What would us mere mortals do without you? is "thank you" ever enough?

18 May 2013, 12:57 AM
#8
ajeh avatar

ajeh

Oba-san

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Re: USPS Shipping Not Recognizing my customers' Canadian Addresses

You are most welcome ... thanks for the update that the current version of USPS was able to correct this issue ... :smile:

Donations always welcome too! https://www.zen-cart.com/donate

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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