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Customer can't login after new install

Started by jbrintnell on 20 May 2013, 3:10 AM · Views: 2,152

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20 May 2013, 3:10 AM
#1
jbrintnell avatar

jbrintnell

New Zenner

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May 2013
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Columbus, OH
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Customer can't login after new install

Hello,

First of all, I have never used Zen Cart before. This is my first web store and after some searching decided Zen Cart had all the features I needed. I completed a fresh install today on my store. After setting up a few basic settings, I added an item then proceeded to test the item by going to my store and attempting purchase. I downloaded my version from Zen Cart and it is V1.50. When I added the 1 item I created to my cart, I then proceeded to check out. I created a new account and after entering all the data and pressing enter, it just reloaded the page. I verified on my admin that my customer account had been created, and then tried to log in on the checkout page. Again it just reloaded the page. No errors. The admin shows me logging in a total of four times, but it doesn't proceed past that point. I have no add-ons installed, and I assume I am missing something in the configuration with regard to the shopping cart. Any help would be appreciated. I searched the forums, but couldn't find an answer.

20 May 2013, 3:21 AM
#2
dbltoe avatar

dbltoe

Totally Zenned

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N of San Antonio TX
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Re: Customer can't login after new install

You may feel like you've provided enough information but, without many of the posting tips answers, we'd just be making a WAG.

Please reply with answers to all especially a link to your site. If you don't want it in the open, just follow the instructions in the NOTE at the bottom of the tips.

(Posting Tips window appears above the input box when you click Reply below)

Need a hand with Zen Cart? Hire the team at myZenCartZone.com for upgrades, repairs, and custom plugins.
Zen Cart Certified hosting at myZenCartHost.com

20 May 2013, 4:03 AM
#3
jbrintnell avatar

jbrintnell

New Zenner

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Columbus, OH
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Re: Customer can't login after new install

http://www.tri-stateglove.com/store/

Sorry. I meant to include it. As I mentioned, I only added the one item.

20 May 2013, 12:10 PM
#4
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jbrintnell

New Zenner

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Columbus, OH
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Re: Customer can't login after new install

jbrintnell:

http://www.tri-stateglove.com/store/

Sorry. I meant to include it. As I mentioned, I only added the one item.

I am using version 1.5.

The site is a fresh install with no plugins installed.

Zen Cart was installed by downloading from zen cart website, extracting and copying to my server.

Server OS: Linux 3.2.44 Database: MySQL 5.5.23-55
Server Date: 05/20/2013 07:08:26 Database Date: 05/20/2013 07:08:26

Server Up Time: 07:08:26 up 5 days, 21:11, 0 users, load average: 0.04, 0.01, 0.00 HTTP Server: Apache
PHP Version: 5.2.17 (Zend: 2.2.0) PHP Memory Limit: 64M PHP Safe Mode: Off
PHP File Uploads: On Max Size: 64M POST Max Size: 64M
Database Data Size: 218 kB Database Index Size: 394 kB

20 May 2013, 3:42 PM
#5
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jbrintnell

New Zenner

Join Date:
May 2013
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Columbus, OH
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Re: Customer can't login after new install

Disregard. I found that I didn't have any payment modules or shipping modules installed.

20 May 2013, 6:15 PM
#6
dbltoe avatar

dbltoe

Totally Zenned

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Re: Customer can't login after new install

Thanks for letting everyone know that the solution was completing the installation of shipping and payment.

There are so many options when it comes to payment and shipping that a "standard" installation would be anything but.

Need a hand with Zen Cart? Hire the team at myZenCartZone.com for upgrades, repairs, and custom plugins.
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