downloadable products

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26 May 2013, 10:30 PM
#1
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downloadable products

Is there a way that when someone places an order for something such as an ebook that it could automatically be available for download? How would I go about doing that?

26 May 2013, 10:46 PM
#2
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Re: downloadable products

Yes. Downloads are always instantly made available if the customer pays with a payment method which actually collects payment immediately, such as a credit card or PayPal, etc.

If the customer pays via check/moneyorder then the storeowner must go into the ORDER via the Admin and update the Order's status from Pending to Processing, which will automatically release the downloads. Of course, you should never do that until the check/moneyorder has been received and has cleared the bank.

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27 May 2013, 5:07 PM
#3
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Re: downloadable products

Okay, I started the process of uploading files to /downloads. There is a green dot next to all the files on the downloads manager page. But I thought I heard in a tutorial that there should be visible evidence on the web page the product is a downloaded. I also set up sandbox (test) checkout but I'm not seeing anything. Any advice on how to make sure it's working right?

27 May 2013, 6:06 PM
#4
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Re: downloadable products

evilsorcerer1:

Any advice on how to make sure it's working right?
Sure: buy one.
That will test add-to-cart, payment, checkout, etc. And then having seen it you'll understand better how it all works.

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27 May 2013, 11:46 PM
#5
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Re: downloadable products

How do I change the default attribute tags in the attributes controller.

27 May 2013, 11:48 PM
#6
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Re: downloadable products

I tried the purchase in test mode but I didn't see anything about downloading a product. If I'm at the downloads manager and the green button shows up next to the product name, does that mean the customer will be able to download the file at checkout, or are there more steps I need to take?

28 May 2013, 12:54 AM
#7
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Re: downloadable products

does that mean the customer will be able to download the file at checkout, or are there more steps I need to take
Navigate as the customer to your "my account" page and the download should be there

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28 May 2013, 1:49 AM
#8
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Re: downloadable products

FAQ explaining the necessary steps to set up downloadable products: http://www.zen-cart.com/content.php?113-how-do-i-make-products-downloadable

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28 May 2013, 3:06 AM
#9
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Re: downloadable products

Well, I've been using the sandbox setting to test purchases, but I tried to check out and nothing happened. Actually, when the site should have went to page 3 order final it went back to checkout. I got a bunch of codes in my email, but I don't know what they mean yet. I'm sure they're errors. Where can I find a list of payment errors and how to fix them. Or do I have to take payments out of sandbox mode and actually make a purchase?

28 May 2013, 4:06 AM
#10
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Re: downloadable products

Sandbox mode is a complicated thing. Your 10002 error (which you posted elsewhere) is caused by having the wrong credentials entered into your ZC module settings. Such as using sandbox credentials when you've got the module in Live mode, or vice-versa.

Always easiest to test with a real live transaction.

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Zen Cart - putting the dream of business ownership within reach of anyone!
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

28 May 2013, 5:30 PM
#11
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Re: downloadable products

Okay, I figured it out. Problem fixed.