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Suddenly Paypal Transactions Vanish

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31 May 2013, 10:59 AM
#1
farrel avatar

farrel

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Suddenly Paypal Transactions Vanish

Hi
Everything was working fine but suddenly, when a customer selects Paypal as payment, the order vanishes.

The payment still goes through paypal but a evidence of the order vanishes from the zen cart. Both from the admin side and from the customer side. :shocking:

Help please

31 May 2013, 11:36 AM
#2
stevesh avatar

stevesh

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Re: Suddenly Paypal Transactions Vanish

If you're using Paypal Standard (IPN), switch to the much more stable Paypal Express and that issue should go away.

31 May 2013, 11:45 AM
#3
farrel avatar

farrel

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Re: Suddenly Paypal Transactions Vanish

stevesh:

If you're using Paypal Standard (IPN), switch to the much more stable Paypal Express and that issue should go away.
Thanks Steve.
I am trying that. In debug it is asking for a NSS: CLient Certificate. What is this and where will I find it?

31 May 2013, 12:06 PM
#4
farrel avatar

farrel

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Re: Suddenly Paypal Transactions Vanish

this is the error message in red at the top of zen cart step 2 of 3, payment checkout page:
An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for assistance. () - (56) NSS: client certificate not found (nickname not specified

31 May 2013, 1:22 PM
#5
farrel avatar

farrel

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Re: Suddenly Paypal Transactions Vanish

Found the problem.
Steves suggestion to upgrade to paypal express has worked.
The other problem relating to the NSS: CLient..... is to do with paypal address for sandbox (test) setting. I started looking at changinf the code in ...includes/modules/payment but have run out of time so set the module to live and no more problem.