handling charges not be included in total

22 Jun 2013, 3:19 PM

#1

New Zenner

Join Date:: Dec 2010
Posts:: 30
Plugin Contributions:: 0

handling charges not be included in total

Our $5.00 handling charge is not included in the final cost when customers check out. The charge is included in The only active shipping module, United Parcel Service.

Ideas anyone on how to correct this?

Screen Shot 2013-06-22 at 11.17.07 AM.png

22 Jun 2013, 4:21 PM

#2

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: handling charges not be included in total

The 5.00 is added to each of the quotes and not as a separate line item ...

Have you compared the quotes with and without the Handling set to 5.00? :lookaroun

Linda McGrath
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2 Jul 2013, 11:12 AM

#3

greenman161

New Zenner

Join Date:: Dec 2010
Posts:: 30
Plugin Contributions:: 0

Re: handling charges not be included in total

Yes. It makes no difference

2 Jul 2013, 1:48 PM

#4

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: handling charges not be included in total

Can you check and make sure that you have this version on UPS installed?
http://www.zen-cart.com/downloads.php?do=file&id=1293

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

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3 Jul 2013, 3:11 PM

#5

greenman161

New Zenner

Join Date:: Dec 2010
Posts:: 30
Plugin Contributions:: 0

Re: handling charges not be included in total

How can I determine which version of PayPal Website Payments Standard - IPN is installed?

david

greenman161:

Yes. It makes no difference

5 Jul 2013, 8:49 PM

#6

greenman161

New Zenner

Join Date:: Dec 2010
Posts:: 30
Plugin Contributions:: 0

Re: handling charges not be included in total

Ok. I see what's going on. The handling fee is being directly into the UPS charge rather than being displayed as a separate line in the total order.

david

6 Jul 2013, 4:33 PM

#7

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: handling charges not be included in total

Thanks for the update that things are working correctly ... :smile:

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

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