Installed Plugins not showing under the Configuration tab in the admin panel.

Hello ,

I have installed 'Simple Google Analytics' plugin to enable me tracking of visitors and conversions. I followed every step mentioned in the install document provided. Yet I dont see the Simple Google Analytics in the configuration tab in the admin panel to make changes to its settings. Also few days ago, I installed SEO plugin. Although the SEO plugin is serving well(URL rewriting), I still dont see it in the configuration tab. Can anyone please let me know what could be the possible reason for this? I have installed the same plugins on the local copy of zen cart and all plugins are showing up there in configuration tab. Please help me to fix this issue. Thanks!

Check that you renamed 'admin' folder to match your admin folder name.

Yes, I have already renamed the "admin" folder. Still not able to see the plugins in the configuration tab. What could be the other way around to fix this? I really want to have the Simple Google Simple Google Analytics get working since I want to track the conversions happening through Adwords campaign. Thanks!

I'm not at a computer right now but does the mod have a SQL file to run?

Click the Admin Page Keys link in my signature

Yes. The Module has sql file. Also looking at some other threads, I checked if its enabled in configuration_group table. I found that the value of the visible column is '1'. Here are the database entries for 'configuration_group' table.

configuration_group_id	configuration_group_title	configuration_group_description	sort_order	visible
		1	My Store	General information about my store	1	1
		2	Minimum Values	The minimum values for functions / data	2	1
		3	Maximum Values	The maximum values for functions / data	3	1
		4	Images	Image parameters	4	1
		5	Customer Details	Customer account configuration	5	1
		6	Module Options	Hidden from configuration	6	0
		7	Shipping/Packaging	Shipping options available at my store	7	1
		8	Product Listing	Product Listing configuration options	8	1
		9	Stock	Stock configuration options	9	1
		10	Logging	Logging configuration options	10	1
		11	Regulations	Regulation options	16	1
		12	E-Mail Options	General settings for E-Mail transport and HTML E-M...	12	1
		13	Attribute Settings	Configure products attributes settings	13	1
		14	GZip Compression	GZip compression options	14	1
		15	Sessions	Session options	15	1
		16	GV Coupons	Gift Vouchers and Coupons	16	1
		17	Credit Cards	Credit Cards Accepted	17	1
		18	Product Info	Product Info Display Options	18	1
		19	Layout Settings	Layout Options	19	1
		20	Website Maintenance	Website Maintenance Options	20	1
		21	New Listing	New Products Listing	21	1
		22	Featured Listing	Featured Products Listing	22	1
		23	All Listing	All Products Listing	23	1
		24	Index Listing	Index Products Listing	24	1
		25	Define Page Status	Define Main Pages and HTMLArea Options	25	1
		30	EZ-Pages Settings	EZ-Pages Settings	30	1
		34	Ultimate SEO	Options for Ultimate SEO URLs	34	1
		33	Recover Cart Sales	Recover Cart Sales (RCS) Configuration Values	33	1
		36	Google Analytics Configuration	Set Google Analytics Options	36	1

You said you're using v1.3.9h
But if the plugins you're installing are actually for v1.5.0 or newer, then they are probably missing the (now obsolete) /admin/includes/boxes/ folder and subfolders (which are what drove the menu in v1.3.x), and/or the files therein are damaged or altered from their original function.

Likewise, the "admin page keys" plugin that rbarbour mentioned is irrelevant to you, since it's based on newer architecture which didn't exist in v1.3.x.

I have installed the latest module.

http://www.zen-cart.com/downloads.php?do=file&id=272

I saw the folder with version 1.3.9 in it with installation guide for the same. I hope I am using the correct one.

I havent got it fixed yet. Please let me know what needs to be done. Since in database it is showing as '1' in the 'visible' column of configuration_group table. Also if the files are damaged or altered, I believe I will have to upload the new files to replace the existing ones. But I am afraid it will affect to my other modules/custom coding done to the website. Will they?

You said the configuration_group entry exists, and has id 36.
But you haven't indicated whether there are any configuration table entries using configuration_group_id 36 to match. If they don't match, or don't even exist, then they won't show, and suggests that the sql to install them wasn't run or failed with errors.

DrByte:

You said the configuration_group entry exists, and has id 36.
But you haven't indicated whether there are any configuration table entries using configuration_group_id 36 to match. If they don't match, or don't even exist, then they won't show, and suggests that the sql to install them wasn't run or failed with errors.

Hello DrByte,

Thanks for replying.

Yes there are table entries using configuration_group_id 36. Check the attached image.

1. Did you happen to install the Admin Profiles plugin for v1.3.x? I'm NOT asking you to install it. Just asking whether it's a factor in this, because it does change things.

2. First, are all the DB_XXXXX settings identical between the live site's /includes/configure.php and /admin/includes/configure.php files? All the DB settings need to be identical. (Other parts do have legitimate differences, but DB_XXXX settings should be identical). If they don't match, then you'll get different behaviors on the front end vs backend. While your immediate symptoms aren't about differences on the storefront, it does raise the issue of looking at DB settings.

3. Now that you've looked at the DB_XXXX settings, what is the DB_PREFIX? If the prefix isn't set to blank, then you're probably updating the wrong tables in your admin. If the prefix is blank, then the table would be "configuration" or "configuration_group". But if your DB_PREFIX is "zen_" then the tablenames would be zen_configuration and zen_configuration_group. And if you've put your plugin into the wrong tables, then of course the groups won't show in the menu.

4. In your admin, click on any working Configuration menu group such as Images. You'll see that the URL contains &gID=4. Try changing that to &gID=36 instead. Do the expected settings show? If not, then clearly you've put the stuff into the wrong tables, as mentioned above.

Okay. I see that. Admin Profiles plugin is installed. Got it. I enabled the the plugins over there. Now they are visible. Thanks a lot!!!..:)

atp29awr:

Okay. I see that. Admin Profiles plugin is installed. Got it. I enabled the the plugins over there. Now they are visible. Thanks a lot!!!..:)

Okay great.

Now, in the future, when posting, be sure to include a list of all the plugins you've got installed. That would have saved all kinds of delays and confusion. (That's why we ask for that information in the "Posting Tips" box that appears directly above the New Post and the Reply input fields.)