Zen Follower
- Join Date:
- Apr 2012
- Posts:
- 127
- Plugin Contributions:
- 0
Email suddenly stopped working
My domain and attached email for my shop is Godaddy. I use liquid web for hosting. I have had my email set up with my domain email ([email protected]) for just over a year now, with almost no hitches at all, except that this happened once before. I heard that godaddy has hidden limits on emails and some seem to get lost for no reason, which is really REALLY frustrating.
I use an email puller for my various email accounts (thunderbird email client). It's never had problems, except when I change my email passwords, which I didn't, and I would have received an error. I double-checked by directly logging into my godaddy email from their website. Oddly enough, a couple emails have come through over the past few days, but none from my shop. However, I am receiving Paypal notices of customer orders... just no invoices or anything else.
I am really worried about what might be going on. I thought of calling godaddy, but I have friends who were given the run-around regarding email troubles. So I figured I would check here first. Here are my email settings in my zen cart. Like I said before, this has been working fine for just over a year, and I have not touched any settings since I first set up my shop.
E-Mail Transport Method smtpauth
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails true
Send E-Mails true
Email Archiving Active? false
E-Mail Friendly-Errors true
Email Address (Displayed to Contact you) [email protected]
Email Address (sent FROM) [email protected]
Emails must send from known domain? Yes
Email Admin Format? HTML
Send Copy of Order Confirmation Emails To meljensdesigns######################
Send Copy of Create Account Emails To - Status 0
Send Copy of Create Account Emails To meljensdesigns######################
Send Copy of Customer GV Send Emails To - Status 0
Send Copy of Customer GV Send Emails To meljensdesigns######################
Send Copy of Admin GV Mail Emails To - Status 0
Send Copy of Customer Admin GV Mail Emails To meljensdesigns######################
Send Copy of Admin Discount Coupon Mail Emails To - Status 0
Send Copy of Customer Admin Discount Coupon Mail Emails To meljensdesigns######################
Send Copy of Admin Orders Status Emails To - Status 0
Send Copy of Admin Orders Status Emails To meljensdesigns######################
Send Notice of Pending Reviews Emails To - Status 0
Send Notice of Pending Reviews Emails To meljensdesigns######################
Set "Contact Us" Email Dropdown List
Contact Us - Show Store Name and Address 0
Send Low Stock Emails 0
Send Low Stock Emails To meljensdesigns######################
Display "Newsletter Unsubscribe" Link? false
Audience-Select Count Display false
SMTP Email Account Mailbox [email protected]
SMTP Email Account Password **********
SMTP Email Mail Host smtpout.secureserver.net
SMTP Email Mail Server Port 465
As you can see (even though it's being hidden with hash tags in this post), I use a gmail address for email copies so I can see invoices and whatnot coming through, to HOPEFULLY help prevent the hidden email limit that godaddy has. Previously I had all emails set to [email protected] and there were just too many emails sent, I guess.
I'm not even getting invoice copies. Nothing is being sent to me at all, except notices from Paypal when I'm paid.
Any help would be appreciated.
edit It's important to note that I cannot move email/domain providers right now, though I hope to soon as I am very tired of godaddy. I simply need help to make sure my emails can get through until the move can be done.
